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RSSDepartments
You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.
McCormick Place, Chicago’s convention center, offers the largest amount of exhibition space in North America (2.2 million square feet)
Office of the Mayor
The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.
311 City Services
Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.
Administrative Hearings
The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.
- Administration/Operations
- Buildings Hearings Division
- Environmental Safety & Consumer Affairs Hearings Division
- Municipal Hearings Division
- Vehicle Hearings Division
Animal Care and Control
The City of Chicago Commission on Animal Care and Control (ACC) enforces statues to assure humane treatment of animals and control animals that are deemed a nuisance or danger to the public.
Budget and Management
Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.
- Capital Improvement Program
- Chicago Tax Assistance Center
- City Budget
- Grants Administration
- Management Initiatives
Buildings
The Department of Buildings supports the safety and quality of life for the residents and visitors of the City of Chicago through enforcement of the Chicago Building Code. The permitting and inspection process promotes high quality design standards as well as the conservation, rehabilitation and reuse of the City's existing buildings.
- Developer Services
- Easy Permit Process Program
- Elevator Information
- Green Permits
- Inspections
- Sewers
- Standard Plan Review
- Trade Licensing & General Contractor
Business Affairs and Consumer Protection
BACP ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.
- Business Licenses
- Cable
- Cable25
- Consumer Protection
- Disciplinary Actions
- Hearings & Disciplinary Actions
- Investigations & Inspections
- Liquor Licenses
- Outreach & Education
- Public Vehicles
- Public Way Use
- Restaurant Resource Center
Chicago Department of Aviation
Information on all Chicago airports, airport news, flight information, ground information, O'Hare, Modernization, Midway, travel advisories, and more.
- ADA Friendly Services
- Airport Maps and Customer Service
- Doing Business at the Airports
- Ethics
- Flight Information
- O’Hare Modernization Program
- Parking/Ground Transportation
- Sustainable Airport Initiatives
Chicago Police Board
The Chicago Police Board is an independent civilian body that oversees certain activities of the Chicago Police Department. The Board's powers and responsibilities include deciding disciplinary matters involving police officers and nominating candidates for Superintendent of Police to the Mayor.
Chicago Public Library
The Chicago Public Library encourages lifelong learning by welcoming all people and offering equal access to information, entertainment and knowledge through materials, programs and cutting-edge technology.
City of Chicago TV
City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV YouTube channel. It also maintains the City's television production facilities at the Harold Washington Library Center.
Compliance
The Office of Compliance promotes a culture of ethical conduct and a commitment to compliance with laws, city policies, procedures, rules and ordinances.
Cultural Affairs and Special Events
The Chicago Department of Cultural Affairs and Special Events is dedicated to promoting an ongoing celebration of the arts; supporting the people who create and sustain them; and marketing the city’s abundant cultural resources to a worldwide audience.
- Attractions, Events and Exhibitions
- Chicago Cultural Plan 2012
- Chicago Festivals
- Chicago Film Office
- Chicago Tourism
- Chicago’s Creative Industries
- Cultural Grants
- Markets and Neighborhood Programs
- Partnership Opportunities
- Public Art Program
- Rental Services
- Resources and Services for Artists and Arts Organizations
Emergency Management & Communications
The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.
- 911
- Alert Chicago - Emergency Preparedness
- Office of Emergency Management
- Public Education
- Technology
- Traffic Management Authority
Environment
The Department develops environmental policy and enforces the City's environmental regulations. It promotes natural resource conservation, pollution prevention, energy efficiency and public outreach.
- Energy & Sustainable Business
- Green Buildings, Roofs and Homes
- Natural Resources & Water Quality
- Permits, Environmental Code Enforcement & Complaints
Ethics
The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.
Family and Support Services
The Chicago Department of Family and Support Services works to provide assistance to Chicago’s residents, particularly those most in need, beginning at birth through the senior years.
- Children Services
- Division on Domestic Violence
- Homeless and Emergency Services
- Human Service Delivery
- Policy and Advocacy
- Senior Services-Area Agency on Aging
- Veterans Resource Office
- Workforce Development
- Youth Services
Finance
The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.
- Accounts Receivable
- Benefits Management for City Employees
- Centralized Invoice Processing
- Debt Management/Investor Relations
- Internal Audit
- Parking and Red-light Citation Administration
- Payment Processing
- Public Private Partnerships
- Tax Division
- Water Billing and Collections
Fire
Promotes fire safety, emergency care and extinguishment of fires.
Fleet and Facility Management
The Department of Fleet and Facility Management supports the operations of other City Departments by providing high-quality and cost-effective fleet and facility services.
- Architecture, Engineering, Construction, and Security
- Asset Management
- Environmental Management
- Facility Operations
- Finance & Administration
- Fleet Operations
- Human Resources
- Systems and Performance Improvement
Housing and Economic Development
The Department of Housing and Economic Development (HED) oversees the City's housing, economic development, zoning, land use planning, sustainability and historic preservation initiatives.
- Economic Development
- Historic Preservation
- Housing
- Land Use Planning and Policy
- Sustainable Development
- Tax Increment Financing (TIF)
- Workforce Solutions
- Zoning Ordinance Administration
Human Relations
The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.
- Adjudication: Discrimination Cases
- Advisory Council on Equity
- Advisory Council on Veterans
- Advisory Council on Women and LGBT
- Inter-Group Relations (IGR): Community Tensions and Hate Crimes
Human Resources
The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.
Independent Police Review Authority
Independent Police Review Authority (IPRA) is an independent department of the City of Chicago responsible for the intake and investigation of complaints regarding police misconduct.
Innovation and Technology
The City's innovation and information technology organization. DoIT's mission is to enhance delivery of City services through easy, reliable, cost-effective and secure access to information and to promote Chicago's advancement through technology.
- Business Relationship Management - PMO
- Digital Excellence Initiative
- Enterprise Architecture
- Enterprise Systems
- Finance and Administration
- Geographic Information Systems
- Health Information Technology Initiative
- Health and Human Services
- Security and Data Management
- Software Development
- Technical Operations
Inspector General's Office
The IGO is an independent office dedicated to ensuring honesty and integrity in City government by rooting out corruption, fraud, other misconduct, and waste.
Law
The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.
License Appeal Commission
The License Appeal Commission receives appeals from decisions of the Local Liquor Control Commissioner (Mayor) revoking, suspending or denying liquor licenses.
Mayor's Office for People with Disabilities
The Mayor's Office for People with Disabilities (MOPD) works to make Chicago the most accessible city in the nation on behalf of residents and visitors with disabilities.
- Accessibility Compliance
- Accessible Housing
- Deaf and Hard of Hearing Services
- Disability Resources
- Employment Services for People with Disabilities
- Public Policy and Public Affairs
- Training Services
- Transportation
- Youth Programming
Police
The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.
Procurement Services
The Department of Procurement Services provides support to City Departments by procuring over $3 billion worth of quality goods and services annually.
- Auctions - Surplus Equipment and Materials
- Contract Administration
- Diversity Credit/Small Business Programs
- Events & Outreach
- M/WBE Program - Certification (DBE/ACDBE/BEPD)
- Rules, Regulations and Ordinances
Public Health
Our Public Health system has a direct impact on the quality of life of this vibrant city.
- Board of Health
- Clinical Health
- Environmental Health
- Environmental Permits & Regulation
- Food Protection
- Grant Opportunities
- Healthy Chicago
- Infectious Disease
- Influenza (The Flu)
- Information, Statistics, and Reports
- LGBT Health
- Office of Healthcare Access
- Public Health Emergency Preparedness
- STI/HIV
- Tobacco Prevention and Cessation
- Violence Prevention
Streets & Sanitation
The Department of Streets & Sanitation handles and average of one million service requests per year, each one making a difference in our communities.
- Dumpster Task Force (Report Unsanitary Conditions at Food Handling Establishment)
- Forestry (Tree Trimming and Planting)
- Graffiti Blasters (Graffiti Removal)
- Neighborhood Services (Community Outreach)
- Rodent Control (Rodent Baiting & Inspections of Food Establishments)
- Sanitation and Waste Reduction (Garbage, Street Sweeping, Recycling, and Zero Waste)
- Street Operations (Snow Removal, Lot Cleaning and Weed Cutting)
- Traffic Services (Vehicle Removal/Towing & Special Events Enforcement)
Transportation
The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.
- Alleys
- Bicycling
- Bridges and Viaducts
- Conservation, Outreach & Green Programs
- Construction Guidelines/Standards
- Contracts and Requests for Proposals
- DIGGER--Chicago Utility Alert Network
- Future Projects, Studies and Concepts
- Maps and Plats Kiosk
- Office of Underground Coordination
- Pedestrians
- Permits
- Red-light Camera Enforcement
- Shoreline Protection Project
- Sidewalks
- Signs and Pavement Markings
- Streets
- Streetscapes and Sustainable Design
- Sustainable Transportation
- Traffic Information
- Traffic Signals and Streetlights
- Transit Stations
Water Management
The Chicago Water Agenda defines a number of initiatives and policies to better conserve our fresh water and to wisely manage storm water. In this site we have gathered many resources to give you the information needed to help save our source water.
- Administrative Support
- Billing and Customer Service
- Engineering
- Office of the Commissioner
- Operations & Distribution
- Water Supply
Other City, County, and State Agencies
The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.
