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City Services

Departments

You can view a list of all City Departments on this page. Under the department name is a list of Service Providers for that department.

 

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Chicago, Did You Know?

Chicago has 198 neighborhoods

Office of the Mayor

The Mayor of Chicago, the city's chief executive officer, directs city departments and appoints department heads, with the advice and consent of the city council.

311 City Services

Call 311 for assistance with non-emergency City Services and for information on events, programs and agencies within the City of Chicago.

Administrative Hearings

The Department of Administrative Hearings is an independent quasi-judicial body. The matters which come before us to be adjudicated relate to the public health, safety, welfare, morals and economic well being of the residents of the City of Chicago.

Animal Care and Control

Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

Buildings

The Department of Buildings supports the safety and quality of life for the residents and visitors of the City of Chicago through enforcement of the Chicago Building Code. The permitting and inspection process promotes high quality design standards as well as the conservation, rehabilitation and reuse of the City's existing buildings.

Business Affairs and Consumer Protection

BACP ensures a fair and vibrant market place for both businesses and consumers. BACP licenses businesses and public vehicles, provides business education and access to resources, enforces the Municipal Code, and protects consumers from fraud.

Chicago Department of Aviation

Information on all Chicago airports, airport news, flight information, ground information, O'Hare, Modernization, Midway, travel advisories, and more.

Chicago Police Board

The Chicago Police Board is an independent civilian body that oversees certain activities of the Chicago Police Department. The Board's powers and responsibilities include deciding disciplinary matters involving police officers and nominating candidates for Superintendent of Police to the Mayor.

Chicago Public Library

The Chicago Public Library encourages lifelong learning by welcoming all people and offering equal access to information, entertainment and knowledge through materials, programs and cutting-edge technology.

City of Chicago TV

City of Chicago TV is responsible for the production of programs which are shown on cable channels 23 and 49 in Chicago as well as being available on the City of Chicago TV YouTube channel.

Commission on Human Relations

The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.

Compliance

The Office of Compliance promotes a culture of ethical conduct and a commitment to compliance with laws, city policies, procedures, rules and ordinances.

Cultural Affairs and Special Events

The Department of Cultural Affairs and Special Events (DCASE) is dedicated to enriching Chicago’s artistic vitality and cultural vibrancy.

Emergency Management & Communications

The Office of Emergency Management and Communications provides citizens of Chicago with prompt and reliable 911 service for police, fire and emergency medical services and coordinates major emergency response.

Ethics

The Board of Ethics administers Chicago’s Governmental Ethics and Campaign Financing Ordinances, laws adopted to help ensure that City officials and employees avoid conflicts of interests.

Family & Support Services

The Chicago Department of Family & Support Services works to provide assistance to Chicago’s residents, particularly those most in need, beginning at birth through the senior years.

Finance

The Department of Finance provides effective and efficient management of the City’s financial resources. It is responsible for the collection or disbursement of City revenues and all funds required to be in the custody of the city treasurer.

Fire

Promotes fire safety, emergency care and extinguishment of fires.

Fleet and Facility Management

The Department of Fleet and Facility Management supports the operations of other City Departments by providing high-quality and cost-effective fleet and facility services.

Human Resources

The Department of Human Resources facilitates the effective delivery of city services through the establishment of professional human resources management program.

Independent Police Review Authority

Independent Police Review Authority (IPRA) is an independent department of the City of Chicago responsible for the intake and investigation of complaints regarding police misconduct.

Innovation and Technology

The City's innovation and information technology organization. DoIT's mission is to enhance delivery of City services through easy, reliable, cost-effective and secure access to information and to promote Chicago's advancement through technology.

Inspector General's Office

The IGO is an independent office dedicated to ensuring honesty and integrity in City government by rooting out corruption, fraud, other misconduct, and waste.

Law

The Department of Law is responsible for providing legal counsel and representation for the City of Chicago, and the departments, officers, and employees of the City.

License Appeal Commission

The License Appeal Commission receives appeals from decisions of the Local Liquor Control Commissioner (Mayor) revoking, suspending, or denying liquor licenses.

Mayor's Office for People with Disabilities

The Mayor's Office for People with Disabilities (MOPD) works to make Chicago the most accessible city in the nation on behalf of residents and visitors with disabilities.

Office of Budget and Management

Responsible for preparing and executing the City's annual budget. The Office of Budget and Management evaluates the efficiency and efficacy of all City operations and drives management reforms that improve the City's fiscal condition and increase taxpayer value.

Office of the Legislative Inspector General

The OLIG is an independent, nonpartisan oversight Office whose mission is to investigate allegations of misconduct by members and employees of the Chicago City Council (CCC).

Planning and Development

The Department of Planning and Development promotes the comprehensive growth and well-being of Chicago and its neighborhoods.

Police

The CPD website is designed to provide general information about the Chicago Police Department and the Chicago Alternative Policing Strategy. You will also find information on how you can make your neighborhood a safer, more enjoyable place to live.

Procurement Services

The Department of Procurement Services provides support to City Departments by procuring over $3 billion worth of quality goods and services annually.

Public Health

Our Public Health system has a direct impact on the quality of life of this vibrant city.

Streets & Sanitation

The Department of Streets & Sanitation handles and average of one million service requests per year, each one making a difference in our communities.

Transportation

The Chicago Department of Transportation (CDOT) is responsible for public way infrastructure, including planning, design, construction, maintenance and management.

Water Management

The Chicago Water Agenda defines a number of initiatives and policies to better conserve our fresh water and to wisely manage storm water. In this site we have gathered many resources to give you the information needed to help save our source water.

Other City, County, and State Agencies

The City of Chicago Government collaborates with several external entities, including other City agencies, County Government, and State Agencies. Click on the links below to be routed to popular services provided by these non-city agencies, and to find direct links to their websites.