Department of Business Affairs and Consumer Protection
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Business Affairs and Consumer Protection

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The Department of Business Affairs and Consumer Protection (BACP) licenses, educates, regulates and empowers Chicago businesses to grow and succeed as well as, receives and processes consumer complaints.  BACP provides bi-weekly and monthly informative sessions to help businesses act responsibly and create economic vitality and vibrant communities for the people in Chicago.  BACP educates small business and consumers to ensure the public is protected against fraudulent practices.  BACP investigates for business compliance in areas such as: sales practices, fuel, natural gas, electricity, durable and non durable merchandise and services.  The Department also enforces rules and regulations relating to liquor establishments, measures and weighs, public chauffeurs, public passenger vehicles, ambulances, and transportation network providers.   

Alerts (Business Affairs and Consumer Protection)

Severe Alert May 6, 2016 FAQs for the 2017-2018 NBDC and NBDC Specialty Advisor RFP
Severe Alert Apr 11, 2016 2016 Tobacco Ordinance Changes
High Alert Apr 25, 2016 Valet Parking Operator business license processing now at BACP's SBC
High Alert Aug 22, 2014 Consumer Alert: Rogue Tow Companies Take Advantage of Disabled Vehicles
High Alert Jul 25, 2014 Know Before you Ride

View all Alerts (Business Affairs and Consumer Protection)

Most Recent News (Business Affairs and Consumer Protection)

May 23, 2016 City Announces Two Month Nomination Period For ‘Chicago's Top Cabbie’
Apr 29, 2016 City Takes The Small Business Center ‘ON THE ROAD’ To Pilsen
Apr 22, 2016 City of Chicago Offers Financial Incentives to Increase Number of Wheelchair-Accessible Taxicabs in Chicago
Mar 14, 2016 City Takes Action On Delinquent Businesses To Stop Unlawful Tobacco Sales
Mar 3, 2016 Chicago To Host Food Truck Festivals At Daley Plaza And Willis Tower
View all News Releases (Business Affairs and Consumer Protection)

What We Do

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Department Main Office

Business Affairs and Consumer Protection

  • Phone: 312.744.6060
    Toll Free:
    TTY: 312.744.1944
    Fax: 312.744.0246
  • 121 N. LaSalle Street
    8th Floor
    Chicago, IL 60602   
    Get Directions
Multimedia Gallery

Other BACP locations:

2350 W. Ogden Avenue

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