Department of Business Affairs and Consumer Protection
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Department

Business Affairs and Consumer Protection

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The Department of Business Affairs and Consumer Protection (BACP) licenses, educates, regulates and empowers Chicago businesses to grow and succeed as well as, receives and processes consumer complaints.  BACP provides bi-weekly and monthly informative sessions to help businesses act responsibly and create economic vitality and vibrant communities for the people in Chicago.  BACP educates small business and consumers to ensure the public is protected against fraudulent practices.  BACP investigates for business compliance in areas such as: sales practices, fuel, natural gas, electricity, durable and non durable merchandise and services.  The Department also enforces rules and regulations relating to liquor establishments, measures and weighs, public chauffeurs, public passenger vehicles, ambulances, and transportation network providers.   

Alerts (Business Affairs and Consumer Protection)

Severe Alert Jul 15, 2016 Shared Housing Ordinance Prohibited Buildings List Affidavit
Severe Alert May 6, 2016 FAQs for the 2017-2018 NBDC and NBDC Specialty Advisor RFP
Severe Alert Apr 11, 2016 2016 Tobacco Ordinance Changes
High Alert Apr 25, 2016 Valet Parking Operator business license processing now at BACP's SBC
High Alert Aug 22, 2014 Consumer Alert: Rogue Tow Companies Take Advantage of Disabled Vehicles

View all Alerts (Business Affairs and Consumer Protection)

Most Recent News (Business Affairs and Consumer Protection)

Jul 25, 2016 Emerging Business Permit Paves Way For Parking App Company To Operate In Chicago
Jul 14, 2016 City of Chicago Awards Taxicab Driver With Free Taxicab Medallion For Exemplary Service To The Disability Community
Jun 24, 2016 City Small Business Center Is ‘ON THE ROAD’ To The South Shore Cultural Center
May 23, 2016 City Announces Two Month Nomination Period For ‘Chicago's Top Cabbie’
Apr 29, 2016 City Takes The Small Business Center ‘ON THE ROAD’ To Pilsen
View all News Releases (Business Affairs and Consumer Protection)

What We Do

Supporting Information

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Department Main Office

Business Affairs and Consumer Protection

  • Phone: 312.744.6060
    Toll Free:
    TTY: 312.744.1944
    Fax: 312.744.0246
  • 121 N. LaSalle Street
    8th Floor
    Chicago, IL 60602   
    Get Directions
Multimedia Gallery

Other BACP locations:

2350 W. Ogden Avenue

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