Department of Business Affairs and Consumer Protection
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Business Affairs and Consumer Protection

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The Department of Business Affairs and Consumer Protection (BACP) licenses, educates, regulates and empowers Chicago businesses to grow and succeed as well as, receives and processes consumer complaints.  BACP provides bi-weekly and monthly informative sessions to help businesses act responsibly and create economic vitality and vibrant communities for the people in Chicago.  BACP educates small business and consumers to ensure the public is protected against fraudulent practices.  BACP investigates for business compliance in areas such as: sales practices, fuel, natural gas, electricity, durable and non durable merchandise and services.  The Department also enforces rules and regulations relating to liquor establishments, measures and weighs, public chauffeurs, public passenger vehicles, ambulances, and transportation network providers.   

Alerts (Business Affairs and Consumer Protection)

Severe Alert Dec 14, 2015 2015 Taxicab Drivers Excellence Award Nominations Being Accepted
Severe Alert May 4, 2015 Requests For Proposals (RFP) for Taxicab Dispatch Application “E-Hail” Program and Centralized Wav Taxicab Dispatch Service
High Alert Aug 22, 2014 Consumer Alert: Rogue Tow Companies Take Advantage of Disabled Vehicles
High Alert Jul 25, 2014 Know Before you Ride
Low Alert Dec 22, 2014 Plastic Bag Ban Will Take Effect on August 1, 2015

Most Recent News (Business Affairs and Consumer Protection)

Feb 9, 2016 City of Chicago Announces Marketing Campaign To Promote City's Two Official Taxi Apps, Arro And Curb
Jan 5, 2016 City Announces New Incentive For Businesses That Complete Start-Up Certificate Program
Nov 13, 2015 City Hosts Last 'Small Business Center on the Road’ Expo For 2015
Nov 2, 2015 Free Social Media Boot Camp Workshops Coming to City Hall
Sep 18, 2015 City of Chicago Hosts 4th ‘Small Business Center on the Road’ Expo
View all News Releases (Business Affairs and Consumer Protection)

What We Do

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Department Main Office

Business Affairs and Consumer Protection

  • Phone: 312.744.6060
    Toll Free:
    TTY: 312.744.1944
    Fax: 312.744.0246
  • 121 N. LaSalle Street
    8th Floor
    Chicago, IL 60602   
    Get Directions
Multimedia Gallery

Other BACP locations:

2350 W. Ogden Avenue

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