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Business Affairs and Consumer Protection

To promote and ensure a fair and vibrant marketplace for businesses and consumers.

How can we help you?

Business Support
Providing access to free business education and resources to help businesses grow and succeed.

Business Licensing & Public Way Use Permits
Licensing and permitting Chicago’s businesses and public vehicle industry.

Business Compliance
Ensuring compliance with business and consumer laws and responding to consumer complaints.

Consumer Awareness
Promoting consumer awareness through education and information to help consumers protect themselves.

Consumer Protection
Protecting consumers from fraud by resolving complaints and taking action against fraudulent businesses.

Cable Communications
Monitoring cable operators’ compliance with the City’s franchise agreements.