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Consumer Cab Complaint

This service request is used to report problems with taxicab related problems. Complaints are investigated about the condition or safety of a cab, a driver refusing to pick up a passenger or take them to their destination, reckless driving, or an overcharge on the fare or discourtesy to passengers or fellow motorists.

It is vital to have a complainant's name and contact information on reports against drivers, as disciplinary action may be impossible without this vital information.

The Department of Business Affairs & Consumer Protection reviews all cab complaints.

Click below to file a complaint online.


Department Main Office

Business Affairs and Consumer Protection