Department of Business Affairs and Consumer Protection
Supporting Information Facts


City Services

Passenger Information

2014 Taxicab Driver Excellence Award

Commissioner Maria Guerra Lapacek, Commissioner of the City of Chicago Department of Business Affairs and Consumer Protection (BACP), recently presented David Tuffs with the “2014 Taxicab Driver Excellence Award.” Tuffs is being rewarded based on his outstanding service to the disability community, and will receive a free Chicago taxicab medallion.

Visit the City of Chicago Data Portal for all Public Passenger Vehicle licenses and Public Chauffeur licenses. 

BACP oversees taxicabs in Chicago including rates of fare, public chauffeur licensing, taxicab inspections, and purchasing medallions. You can file a Taxicab compliment or complaint online or by calling 311. Please make sure you have the cab number when you call.

Open Taxis is Chicago's dispatch for wheelchair accessible vehicles. Open Taxis is operated by Open Doors Organization, and can be reached at 1.855.WAV.1010.

Taxicab Placard


Flag Pull (Base Fare)  $3.25
Each additional mile $1.80
Every 36 seconds of time elapsed $0.20
First additional passenger* $1
Each additional passenger after first passenger* $0.50  
Vomit Clean-up Fee $50
Airport Departure/Arrival Tax $2

*Passengers aged 13 through 64 years old are charged an additional passenger fee.

+ Tolls are an extra charge to the passenger.

+ The fare does not include a tip.

+ There is no extra charge for baggage, baggage handling, or payment by credit/debit card.

+ If your driver voluntarily chooses to assist you, tipping is appropriate.

TRIPS TO SUBURBS, NOT FROM AIRPORT: The rate of fare is STRAIGHT METER to the city limits PLUS ONE-HALF the STRAIGHT METERED FARE from the city limit to the suburban destination.

TAP CARD USERS: TAP (Taxi Access Program) card users are responsible for any fare amount exceeding the TAP allowance of $13.50.


A $2 airport departure/arrival tax is charged per trip, not per person.

TRIPS TO SUBURBS FROM AIRPORTS: Trips from the airports to all suburbs, except those listed below, are STRAIGHT METER PLUS ONE-HALF the STRAIGHT METERED FARE from the airport to the suburban destination. The following are straight meter:

Alsip, Bedford Park, Blue Island, Burbank, Burnham, Calumet City, Calumet Park, Cicero, Des Plaines, Dolton, Elk Grove Village, Elmwood Park, Evanston, Evergreen Park, Forest View

Harwood Heights, Hines VA Hospital, Hometown, Lincolnwood, Merrionette Park, Niles, Norridge, Oak Lawn, Oak Park, Park Ridge, Riverdale, River Grove, Rosemont, Skokie, Stickney, and Summit.

SHARED RIDES FROM AIRPORTS: Two or more strangers may choose to share a ride from a designated airport cab stand to the same destination for a flat rate per person. Shared Ride rates:

From:  To:   Rate per Person:
O’Hare Airport Downtown   $24
Midway Airport Downtown $18
O’Hare/Midway Midway/O’Hare $37

“Downtown” is 22nd Street to Fullerton Avenue, Ashland Avenue to Lake Michigan, and includes McCormick Place.



  • Exit and enter by curbside.
  • Report to 311 a cab driver who uses an electronic mobile device while driving.
  • Inform driver of your destination address.
  • Be as specific as possible.


  • Pay by a major credit/debit card.
  • Receive a completed receipt upon request.
  • Travel accompanied by a service animal.
  • Request adjustment of A/C, heat, windows, or radio volume.


How is your ride? Compliments or complaints? Contact 311 or Outside Chicago? Call 312.744.5000.


Click here for Passenger Information Fare Placard.


Ride Smart Chicago Information 

How to Search Public Chauffeur License Data on City's Data Portal

Online Consumer Taxicab Complaint

Contact List of Taxi Affiliations