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RSSConsumers
BACP protects consumers from fraud by resolving complaints and taking action against fraudulent businesses. BACP promotes consumer awareness through education and information to help consumers protect themselves.
BACP relies on feedback from our customers to improve services. We take customer satisfaction seriously and measure our performance based on your input. The survey will take no more than two minutes to complete.
Consumer Protection
Find information about your rights as a consumer and protect yourself from becoming a victim of fraud. Read about Home Owners & Renters, Retail Shoppers & Parents, Financial Information, Immigrant Services, Vehicle Owners, Filing a Consumer Complaint, Research a Business, Consumer Connection and Consumer Education & Workshops.
Consumer Education & Workshops
Find information about upcoming consumer protection events throughout Chicago such as 2013 Shredder Day.
Hearings & Disciplinary Action
Find a list of companies and individuals that have disciplinary actions filed against them. Find weekly hearing schedules and learn about hearing procedures.
Consumer Recalls
Check our consumer alerts for information on recalled children's products.
Consumers & Credit
This booklet will help you understand your rights when it comes to your credit and how to avoid becoming a victim of fraud.
Taxicab Passenger Information
Find taxicab fare information, passenger notices, and wheelchair accessible vehicle information . Find contact information for taxi affiliations.
Complaints
Voice a complaint with BACP under the following categories: General Consumer Complaint, Consumer Fraud, Taxicab Complaint, Cable Television Complaint, Complain About A Liquor License Establishment, Complain About A Restaurant, Complain About A Retail Store or to report a Business Operating Without a License call 311.
