Department of Business Affairs and Consumer Protection
Supporting Information Facts


City Services

Public Vehicles

BACP oversees the licensing of Chicago’s public chauffeurs and public vehicles including taxicabs, liveries, charter and site seeing buses, horse drawn carriages, ambulances, water taxis and tour boats. BACP also oversees the purchasing of taxicab medallions, vehicle inspections and rates of fare. Click here for Chicago's Taxi Ordinance. Click here to watch the General Information on Taxicabs in Chicago Video.

Passenger Information

Taxicab Passenger Information

If you have ever ridden in a cab or plan to ride in a cab, taxicab passenger information will help you.  Find taxicab fare information, lost and found and wheelchair accessible vehicle information. Find contact information for taxi affiliations.


Passenger Information

Ride Smart Chicago

The consumer protection campaign is geared towards equipping the riding public with the important information they need when riding in one of the city’s licensed taxicab, pedicab, livery, rideshare, or horse-drawn carriage vehicles.


Public Vehicles

Public Vehicles

Visit the City of Chicago Data Portal for all Public Passenger Vehicle licenses. Find information on

Public Chauffeur Information

Public Chauffeur Information

Public Chauffeurs are licensed drivers of taxicabs or liveries. Are you interested in becoming a Public Chauffeur? Find information on new driver training and application forms. Look up suspended, revoked and denied chauffeur licensees and chauffeur licensees with multiple complaints.


Medallion Owners

Taxicab And Medallion Information

Do you own a taxicab medallion? Taxicab medallions are the right to own and operate a taxicab. This page will point you to Green Taxi Program information, approved vehicle lists, forms and information about security cameras. Visit the City of Chicago Data Portal for all Public Passenger Vehicle licenses.  Find Public Vehicle Industry Notices.


Livery Owners

Livery Information

Liveries are licensed public vehicles that charge a fare which is not based on a meter. Find livery and limousine applications and forms along with approved vehicle list.


Valet Parking Operators

Valet Parking Operators Information

Are you interested in starting a valet parking business? Find the Valet Parking Operator Application Packet, the Valet Parking Operator Ordinance and other information / requirements to run a valet parking business.


MPEA & Ground Transportation Tax Registration

MPEA & Ground Transportation Tax Registration

Public vehicles are required to pay certain taxes. You can register online your Ground Transportation Tax emblems and MPEA Airport Departure Tax emblems.


File A Complaint


Voice a complaint with BACP under the following categories or to report a Business Operating Without a License call 311:

Public Vehicle Operations Facility

2350 W. Ogden Avenue, First Floor, Chicago, IL

Monday to Friday: 8:30 am to 4:30 pm.

Public Chauffeur Licensing Section & Cashiering: 8:30 am – 4:30 pm.

Public Vehicle/Medallion Licensing Section: 8:30 am – 4:30 pm.

Please be advised, due to high volume and necessary processing time, to ensure that everyone is serviced before the facility closes at 4:30 pm:

  • Chauffeur licensees must check-in at the reception desk before 2:00 pm  
  • Public Vehicle / Medallion licensees must check-in at the reception desk before 3:00 pm 
  • For public safety and security, if building capacity has reached maximum allowable, the front door may be locked to prevent more people from entering the building.