City Service
City Services

Service

Access Online Trade License Renewal

For Apprentice Plumbers, Journeyman, Plumbing Contractors, Supervising Electricians, Electrical Contractors and Masons

Please print out these instructions and keep handy so that you can refer to them.  Once you have read them, go to the link at the bottom "Get Started Online" and click to begin.

You will first be asked: to login to your account.  If you have not created an account please click on the blue link in the middle of the page ”New to the system Click here to get started”

You will then be asked: “Are you a licensed individual or contractor….?”

Please click Yes.

You will then be asked to select your Contractor Type from a drop down box.

If you are a licensed Apprentice Plumber, Journeyman Plumber, or Plumbing Contractor Please Click on Plumbing Contractor. If you are a Mason with an A.B or C license Please Click on Mason Contractor. If you are a licensed Supervising Electrician or an Electrical Contractor Please Click on Electrical Contractor.

You will then be asked to enter your License Number you must enter the correct number and pre-fix. The following are the correct pre-fixes for each trade:

Trade Correct Pre-Fix Example

CAUTION- ! ! !

Don’t Use
 Apprentice Plumbers  A (and your number)

A12345

 PLA
 Journeyman Plumbers
 J  J12345  PL
 Plumber Contractors
 BC  BC12345  PL
 Supervising Electricians
 SE  SE1234  E
 Electrical Contractors
 ECC  ECC12345  E
 Mason Contractors
 MC  MC1234  M

You will then be asked for your Daytime Phone Number.

PLEASE NOTE: The phone number you enter must exactly match the phone number in your existing trade license account information. If you enter in a phone number that is different from the previous number you gave to the Department, then the computer system will not be able to verify that you are currently licensed in our system and will not be able to complete your log-in or renewal.

Click NEXT.

You will then be allowed to create your own User Name.  It is case sensitive.  Please write down the username __________________________________.

You will have to put in an email address.  If you are currently using AOL or COMCAST as your internet provider, you may experience difficulty or not be able to renew using the on-line trade licensing renewal system.  You can use Yahoo, Google, Hotmail, Gmail or any other free internet provider to set up an email address to have your password sent to that account.

Select a Security Question from a drop down box. The On-line renewal system will automatically e-mail you a Password for your use to access the renewal process. 

The Password may contain letters and numbers, and some of the letters may be capitalized and some may be lowercase.  Please note the Password is case sensitive: Example  - GB33mxDN 42,  Once you have logged into your account, you can always click "Update Account" on the left side of the screen to change the password to something that you can remember.

Please write down your Username and the Security Question and answer you create for the question as well as your Password. Please keep this information in your records for future reference should you wish to access your account. 

Please Note:

If your password or user name are entered incorrectly and do not match what you were given (Password) or created (User Name), then you will be unable to log in or to correctly process your renewal.

Plumbing Contractors, Mason Contractors and Supervising Electricians should print their CERTIFICATE before exiting.  To do so, look for the small print icon under “Action”.  Picture ID's will be placed in the mail shortly after renewing.

If you have any questions, please call the Licensing Bureau at 312.743.9061.

Plumbing Contractors please note:  If updating your bond, please click here.


Department Main Office

Buildings