Facts

Department:

City Services

What We Do

Animal Control and Rescue

The City of Chicago receives over 70,000 calls a year to the 311 center from the general public regarding animal related inquires and service requests.  These calls include:

  • Animal Cruelty & Abuse
  • Animal Fighting
  • Bite Incidents
  • Injured Animals
  • Stray Animals
  • Unwanted Animals
  • Wildlife Nuisances

Other City of Chicago agencies, including the Chicago Police and Fire Deprtments, also call Animal Care & Control for assistance with animals.

Multiple shifts of Animal Control Officers are available to respond and resolve the issues at hand for the callers. 

If you witness an animal fighting incident in progress you should call 911 immediately.

Services

Wildlife Issues

 Racoon in the snowAs people develop land, wildlife habitat is diminished and the potential for human and animal encounters increases.  Wildlife can be a health or safety threat if they show aggression or are inside of a home.  In limited emergency circumstances Animal Care and Control may provide traps and pick up the captured animals. Call 311 for assistance or check online at Living with Wildlife for more tips.

 You may also visit our Homeward Bound Wildlife Partner Flint Creek Wildlife website.


Health Info - Bat Safety

Bats in and around Chicago have been found to carry rabies.  Rabies is a rare but fatal disease caused by the bite of an infected (rabid) animal.  Not all bats carry rabies; however, it is important to be aware of this risk and to take precautions to protect yourself and your family from possible exposure. Click here for more information.

Department Main Office

Animal Care and Control