City Service

Lost Pets and Stray Animals

Lost Dog

If you lost your pet in Chicago, please visit Chicago Animal Care & Control at

2741 S. Western Ave. 


Lost Pet Tours are provided 7 days per week at 12:15 pm, 1:15 pm, 2:15 pm, 4:15 pm, 5:15 pm, & 6:15 pm  (Please note that there is no lost pet tour at 3:15 pm)

Please print out the Lost Pet Report Form and bring it with you.

 Photographs of stray animals are posted online as soon as animals arrive at the shelter and can be found at

Please note that dogs that arrive at our shelter without a tag, microchip or other form of identification will be made available for adoption and transfer to rescue agencies after 3 full viewing days at the shelter.  Cats impounded without tags, microchip or other form of identification will simultaneously be marketed for redemption to owner, adoption, and transfer to rescue as soon as they arrive at the shelter.

Historic data shows that dogs that arrive in a shelter without an ID has a less that 2% chance of being reunited with their owner on the 4th of 5th day of impoundment, and stray cats without ID have a less than 2% chance of being reunited with an owner irrespective of the length of time the animal is held at the shelter.  We strongly encourage pet owners to microchip and tag their pets.

To redeem a lost pet from Chicago Animal Care & Control, a valid photo ID is required to sign in at the facility and proof of animal ownership (veterinary records, purchase receipt, or pictures of the pet) must be provided. 



Redemption Fees will vary per situation:

Impoundment Fee for Un-licensed Stray - $60.00 Impoundment Fee for Licensed Stray - $30.00
Impoundment Fee for 2 or more times - $90.00 Daily Housing Fee - $8.00 per day
MANDATORY - Rabies Vaccination - $15.00 MANDATORY - Microchip - $15.00
MANDATORY - Sterilization (Spay/Neuter) - $25.00  
MANDATORY - City Dog License: Un-Altered - $50.00
  Altered - $5.00
  Un-Altered (Senior Citizen) - $5.00
  Altered (Senior Citizen) - $2.50

If your pet was involved in a animal bite incident while stray, an additional fee of $150.00 will be incurred.

Payment is accepted in the form of cash (exact amount required), personal check or credit/debit card.


  Other agencies in Chicago that take in stray animals:

Animal Welfare League

6224 S. Wabash Ave


Treehouse (Cats Only)

1212 W. Carmen Ave


Harmony House for Cats (Cats Only)

2914 N. Elston Ave.




Please contact these agencies directly for hours & fees associated with redeeming a lost pet.



Department Main Office

Animal Care and Control

  • Phone: 312.747.1406
    Toll Free:
    Fax: 312.747.1409
  • 2741 S. Western Ave
    Chicago, IL 60608   
    Get Directions

Helping Lost Pets