Chicago Commission on Human Relations
Department Facts

About Us:

City Services

Office Hours

Monday - Friday: 9 a.m. - 5 p.m.


Who is CCHR?

FOIA Department Information


Department Brochures









Commission on Human Relations

Featured Services and Programs

CCHR Now Accepts Email Filings

The Commission now accepts the filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations

You Can Now Submit a Service Request to the Commission on Human Relations Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests

Language Line

Chicago is a diverse City with people from various countries whose first language is not always English. Although CCHR has Spanish-speaking staff, we previously did not have the ability to communicate with the public in languages other than English or Spanish. This year, the Commission contracted with a company called Language Line to provide translation services for callers to the Commission who speak Polish, Mandarin, Arabic, and Hindi. In addition to facilitating telephone communication, Language Line and the Commission's Advisory Council on Equity also translated several publications for distribution about the Commission generally and announcing the Commission's ability to receive calls in these additional languages. Out of the calls received in languages other than Spanish or English, the overwhelming majority, 84% are from Polish-speaking callers. The ability to service a more ethnically diverse contingency of the City's resident base is an important Commission initiative that we continue to strive toward. All of the calls are being captured in the City's Customer Service Request System (CSR) and the Commission continues to monitor the usage of this service to better determine its effectiveness.

Fine Collection Efforts

In consultation with the Department of Business Affairs and Consumer Protection, Administrative Hearings, and the Law Department, the Commission developed a process by which, upon the Commission's written request, the Law Department will initiate legal proceedings to collect outstanding fines through the city's administrative hearings process. The fines included in this process include fines ordered in administrative hearings before the Commission as well as fines imposed for failing to comply with Commission procedures, such as failing to appear for mandatory settlement conferences.

In 2014, the Commission imposed a total of $7,200 in fines to the City. In collaboration with the Law Department, the Commission has begun collecting these monies and will continue to work with the Law Department in 2015 to collect the outstanding balance.

Discrimination-free workplace!

Despite strides to improve awareness of HIV and AIDS, many individuals continue to face discrimination in the workplace. The Chicago Human Rights Ordinance prohibits discrimination in hiring, discharge, discipline, compensation, or any other term or condition of employment because an employee or job applicant is HIV-positive or has AIDS.

Click the link below for more information on this topic:

HIV AIDS Handout

NEW employment discrimination protections based on an applicant's criminal history, starting in 2015

Starting on January 1, 2015, employers with fewer than 15 employees will be prohibited from inquiring into an applicant's criminal history until a specific point in the hiring process. To comply, employers will need to revisit their hiring practices and related materials to remove any questions that prematurely inquire into an applicant's criminal history. To learn more about how this law may impact you and/or your business, please refer to our FAQ's below:

Ban the Box FAQ Sheet

Fair Chance Flyer

Most Recent News (Commission on Human Relations)

Nov 3, 2014 Mayor Emanuel and the Commission on Human Relations Announces Expanded Assistance to Non-English Speaking Victims of Discrimination
Oct 2, 2014 Chicago Commission on Human Relations Welcomes Abel Leon as its New Deputy Commissioner of Adjudication
Feb 5, 2014 City Council Approves Appointments to City of Chicago Boards and Commissions
Nov 26, 2013 City Council Passes New Amendments Introduced by Mayor Emanuel to fight discrimination and Strengthen the Chicago Human Rights Ordinance
Nov 13, 2013 Mayor Emanuel Introduces New Amendments To Fight Discrimination And Strengthen The Chicago Human Rights Ordinance
View all News Releases (Commission on Human Relations)

What We Do

Supporting Information

View all Supporting Information

City Data

Department Main Office

Commission on Human Relations

  • Phone: 312.744.4111
    Toll Free:
    TTY: 312.744.1088
    Fax: 312.744.1081
  • 740 North Sedgwick Street
    Suite 400
    Chicago, IL 60654   
    Get Directions

Related Links