Chicago Commission on Human Relations
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Commission on Human Relations

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CCHR Now Accepts Email Filings

The Commission now accepts the filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations


You Can Now Submit a Service Request to the Commission on Human Relations Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests


Updated Index of Precedential Decisions Now Available

The Chicago Commission on Human Relations has updated its Subject Matter Index of precedential decisions to include the most recent precedential decisions issued by the Commission through December 2014. This Index replaces any previous Indexes. This updated Index merges the previously issued Volume 1 and Volume 2 and also adds decisions issued from October 1, 2012 through December 31, 2014.

Precedential decisions include all rulings of the Board of Commissioners after administrative hearings. These Board rulings decide whether an ordinance violation occurred and if so what penalties will be imposed on those found in violation. Other examples of precedential decisions include rulings of senior legal staff and hearing officers on jurisdictional issues, discovery and other procedural issues, requests for review of dismissals for no substantial evidence, and sanctions against parties that fail to comply with Commission orders and regulations. The Index does not reflect the full scope of the Commission's caseload or adjudicatory work. Nor does the Index necessarily describe all aspects of a particular case or decision. Rather, the purpose of the Subject Matter Index is to support legal research.

The Index is organized alphabetically by topic. A Table of Topics and Subtopics at the beginning enables users to find topics of interest. In the Index of Decisions, within each subtopic, the earliest decision is listed first followed by each subsequent decision issued during the time period. Each listed decision is briefly described.

If you need this document in an alternate format for a person who is blind or had visual impairments, please contact the Commission for assistance.

Subject Matter Index


Language Line

Chicago is a diverse City with people from various countries whose first language is not always English. Although CCHR has Spanish-speaking staff, we previously did not have the ability to communicate with the public in languages other than English or Spanish. This year, the Commission contracted with a company called Language Line to provide translation services for callers to the Commission who speak Polish, Mandarin, Arabic, and Hindi. In addition to facilitating telephone communication, Language Line and the Commission's Advisory Council on Equity also translated several publications for distribution about the Commission generally and announcing the Commission's ability to receive calls in these additional languages. Out of the calls received in languages other than Spanish or English, the overwhelming majority, 84% are from Polish-speaking callers. The ability to service a more ethnically diverse contingency of the City's resident base is an important Commission initiative that we continue to strive toward. All of the calls are being captured in the City's Customer Service Request System (CSR) and the Commission continues to monitor the usage of this service to better determine its effectiveness.


Fine Collection Efforts

In consultation with the Department of Business Affairs and Consumer Protection, Administrative Hearings, and the Law Department, the Commission developed a process by which, upon the Commission's written request, the Law Department will initiate legal proceedings to collect outstanding fines through the city's administrative hearings process. The fines included in this process include fines ordered in administrative hearings before the Commission as well as fines imposed for failing to comply with Commission procedures, such as failing to appear for mandatory settlement conferences.

In 2014, the Commission imposed a total of $7,200 in fines to the City. In collaboration with the Law Department, the Commission has begun collecting these monies and will continue to work with the Law Department in 2015 to collect the outstanding balance.


Updated CCHR Regulations Now Available

The Chicago Commission on Human Relations has updated the Regulations Implementing the Chicago Human Rights Ordinance, Chicago Fair Housing Ordinance, and Commission on Human Relations Enabling Ordinance.

The last time the Regulations were updated was Summer 2013. This update, effective July 9, 2015, incorporates the most recent changes to the Chicago Human Rights Ordinance, including the recently-added protected categories of "criminal history" and "criminal record" and its implementing regulation. See CCHR Reg. 320.120.

The regulations are organized into five different Parts consisting of: 1) Definitions; 2) Procedural Requirements; 3) Employment Discrimination; 4) Housing Discrimination; and 5) Discrimination in Places of Public Accommodation. To facilitate a review, the Regulations include both a Table of Contents and an Index to help you locate the topic area and then go directly to the pertinent regulation.

If you need this document in an alternate format for a person who is blind or had visual impairments, please contact the Commission for assistance.

Click the link below for a copy of the regulations:

CCHR Regulations


NEW employment discrimination protections based on an applicant's criminal history, starting in 2015

Starting on January 1, 2015, employers with fewer than 15 employees will be prohibited from inquiring into an applicant's criminal history until a specific point in the hiring process. To comply, employers will need to revisit their hiring practices and related materials to remove any questions that prematurely inquire into an applicant's criminal history. To learn more about how this law may impact you and/or your business, please refer to our FAQ's below:

Ban the Box FAQ Sheet

Fair Chance Flyer

Most Recent News (Commission on Human Relations)

Nov 3, 2014 Mayor Emanuel and the Commission on Human Relations Announces Expanded Assistance to Non-English Speaking Victims of Discrimination
Oct 2, 2014 Chicago Commission on Human Relations Welcomes Abel Leon as its New Deputy Commissioner of Adjudication
Feb 5, 2014 City Council Approves Appointments to City of Chicago Boards and Commissions
Nov 26, 2013 City Council Passes New Amendments Introduced by Mayor Emanuel to fight discrimination and Strengthen the Chicago Human Rights Ordinance
Nov 13, 2013 Mayor Emanuel Introduces New Amendments To Fight Discrimination And Strengthen The Chicago Human Rights Ordinance
View all News Releases (Commission on Human Relations)

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Department Main Office

Commission on Human Relations

  • Phone: 312.744.4111
    Toll Free:
    TTY: 312.744.1088
    Fax: 312.744.1081
  • 740 North Sedgwick Street
    Suite 400
    Chicago, IL 60654   
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