2010 Service Standards (Quality Management)

These service categories (below) were funded in 2010 under Part A, of the Ryan White CARE Act. They were developed as the minimum standards for the eligible metropolitan area (EMA). For each standard there is at least one indicator. Indicators are actions that agencies or service providers must take in order to adhere with the standards. In order for an agency or provider to be in adherence with the standards for the service(s) it provides, all indicators must be met. Agencies or providers need only show verification of one point listed under possible sources of evidence in order to be in adherence to a particular indicator.

Ambulatory Medical Care

Case Management

Cross-Cutting

Emergency Financial and Housing Assistance

Mental Health

Oral Health

Outpatient and Residential Substance Abuse

Psychosocial

Transportation Services