Service Facts


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Roof, Porch and Emergency Heating Repair Programs (formerly EHAP)

For more information call 312.744.3653

Two programs are available to assist with emergency home repairs. The Roof and Porch Repair Program and the Emergency Heating Repair Program help homeowners make improvements to their homes.

Roof and Porch Repair Program

  1. Open enrollment for the 2014 Roof and Porch Repair program starts at 9 a.m., Thursday, September 4. To initiate the application process, homeowners are required to call 311 only to be placed on the intake list.  Registration will be taken until 1,000 calls have been reached.

Emergency Heating Repair Program

Open enrollment for the Emergency Heating Repair Program runs from Nov.1 thru April 1. To initiate the application process, homeowners can call DPD's customer service line at 312.744.3653 or visit City Hall, 121 N. LaSalle St., Room 1006, between 9 a.m. and 3 p.m. Monday thru Friday.

  • You may also download the application packet, complete the forms and bring or mail them to the City Hall location. Completed forms with all required documentation must be dropped off in our office or postmarked by April 1, 2015 to avoid cancellation.


Eligible properties must be located in Chicago, habitable, owner-occupied, and not at risk of foreclosure.  All applicants must be income eligible and can only receive a one-time service for roof and porch repair/replacement.  Exception to the one-time assistance policy may be granted to homeowners who face heating emergencies even though they already have received roof or porch assistance.    

Households earning 80% or less of the Area Median Income (AMI) are eligible to participate in the program. The total gross income of all owners and other household members shall be included and may not exceed this limit.  The gross incomes of all adults, 18 and older, who reside in the property, are included to determine income eligibility.

If the owner sells, transfers title or no longer occupies the unit within one year of the grant, the owner will be required to pay back the grant in its entirety. 

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