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Rents Right

For more information about Rents Right, call the Chicago Rents Right Hot-line at 312.742.RENT (312.742.7368).

The City of Chicago, in partnership with tenant and landlord organizations, has formed the Rents Right campaign to educate Chicagoans about the legal responsibilities and rights of renters and property owners.

With more than 60 percent of Chicagoans living in rental housing, Rents Right provides landlords and tenants with assistance in meeting their legal obligations and exercising their rights. Rents Right provides mediation for landlords and tenants to resolve disputes in an informal and non-adversarial manner.

The Residential Landlord and Tenant Ordinance governs the majority of residential rental agreements in the City. Knowing your rights and responsibilities is key to a good rental relationship. Be sure you know what's expected of you and what you can expect in return. Whether you're a tenant or landlord, there are laws that spell out your rights and responsibilities.

See the Residential Landlord and Tenant (RLT) Ordinance Summary with updates to the Residential Landlords and Tenants Ordinance. View the complete RLT Ordinance

Rents Right provides:

  • Education on rental rights and responsibilities
  • Resources for conflict and problem resolution
  • Referrals to needed programs, services and training
  • A commitment to work together for a greater Chicago

Also see information on security deposit interest rates.


Foreclosure Assistance and Information for Renters (F.A.I.R)

The F.A.I.R. initiative is an information campaign, designed to inform renters of their rights and responsibilities and the laws that protect them in foreclosure situations.

The City of Chicago works with the Department of Business Affairs and Consumer Protection and its housing agency partners and other groups to direct renters to financial and legal resources and warn them about how to avoid fraud.