Digital Excellence Initiative (kids using computers)
City Services


We Connect Chicago

Innovation and Technology

Digital Excellence Initiative

Publications & Reports

The City That NetWorks: Transforming Society and Economy Through Digital Excellence

This report, completed by the Mayor's Advisory Council for Closing the Digital Divide and published in May 2007, includes a number of recommendations that the City of Chicago can take to "ensure universal digital access and to improve community, educational, economic and other outcomes."

Digital Excellence Action Agenda

This strategic plan, released in July 2009, incorporates many of the recommendations of the Mayor’s Advisory Council on Closing the Digital Divide and includes steps that all 46 departments and 6 sister agencies are taking to bridge the digital divide in Chicago.

Digital Excellence in Chicago: A Citywide View of Technology Use

The University of Illinois Chicago and the University of Iowa conducted a random sample telephone survey of 3,453 Chicagoans, in English and Spanish in 2008. This study, released in July 2009, provides unique data on internet use and digital skills in Chicago obtained through this survey.

Municipal Broadband Market Assessment

The City of Chicago partnered with the City of Boston and the City of San Francisco and commissioned this study, completed in May 2008, to identify promising strategies for major American cities to expand broadband penetration.

U.S. Council of Mayors Resolution

Achieving digital excellence in Chicago depends in part on public policy frameworks created by the federal government. Chicago is working with other cities to support a national policy that meets the needs of urban Americans. This resolution, adopted during the 76th Annual Meeting in June 2008 by the U.S. Council of Mayors, calls for federal action on a national broadband policy.

Smart Communities Master Plan

As part of the Smart Communities program, neighborhood representatives in Auburn Gresham, Chicago Lawn, Englewood, Humboldt Park and Pilsen have developed specific strategies to build awareness of the power of digital technologies; expand digital education for families, individuals and businesses; improve access to technology and the Internet at home and in the community; generate local content and improve access to neighborhood news and resources; and help existing small businesses grow while attracting new businesses to the community.

Community-Specific Plans