City Service
City Services


Water Bill

Use our online system to pay your Water bill now.

The City of Chicago offers a variety of payment options to help make paying your bill more convenient.

Questions? Please call 312.744.4426

How to Pay:

You can pay online, by phone, by mail, at an EZ Pay Station, in-person at a City Payment Site or at your local currency exchange.

  • By Phone: Please call 312.744.4426 and follow the simple instructions.
  • Mail: When paying by mail payment should be addressed to:

City of Chicago-Department of Finance

P.O. Box 6330

Chicago, IL 60680-6330

  •  In-Person Payments:

City Hall: 121 N. LaSalle, Room 107A - 8 am to 5 pm Monday thru Friday.

Southwest Side - 4770 S. Kedzie

South Side - 2006 E. 95th St.

North Side - 2550 W. Addison St.

8:00 a.m. - 6:30 pm (Monday thru Friday)

Loop - 400 W. Superior St.

8:30 am - 4:30 pm (Monday thru Friday)

8:30 am - 3:30 pm (Saturday)


Forms of Payment

Debit cards must have Visa or MasterCard logo.

  • Online: Electronic check and major credit/debit cards.
  • Phone: 312.744.4H2O (312.744.4426) - Payment forms: check, cashier's check, money order, Visa, Master, American Express and debit card.
  • Mail in: Check, cashier's check, and money orders.
  • Currency Exchanges.

Visit the Department of Water Management for additional information regarding water services in Chicago.

Department Main Office