Important Note: If enrollment does not occur within 30 days following the new employee’s hire date, the next opportunity to enroll will not be until the annual medical and dental open enrollment period or within 30 days following the employee’s eligible change in family status.
Eligible changes in family status include these events: marriage, divorce, birth or adoption of a child, death, a dependent reaching the limiting age and certain changes in employment status.
Please visit www.cityofchicago.org/benefits for on-line FSA health plan enrollment forms and details. Paper enrollment forms are also available in the personnel section of each department from the designated Benefits Liaison.
Do not enter any information on this first screen
"If you are a new user, please register your account"
Click on register
You will be taken to the second screen
Member Number: Enter your social security number
Zip Code: Enter your home address zip code
You will be taken to the third screen
Follow instructions on the screen
User Name: social security number - or change if desire
Password: follow instructions on the screen for setting your password
Confirm Password: type password again
Security Question: Choose the question you want
Security Answer: Type your answer - case sensitive
Email Address: Must give an email address
Enotify: Check mark the box if you want an email sent to you when PayFlex receives a claim
Please put your password in a location that you will be able to find it. PayFlex will not be able to see your password in the event you forget or lose it.
PayFlex Systems USA, Inc. Customer Service: 800-284-4885