The Citywise Payroll Division is located at 33 North LaSalle Street. This Division pays approxiamately 39,000 employees. The City's employee payroll expenditures for 2003 were approximately $2.6 billion. The Comptroller's Office utilizes the Chicago Automated Time and Attendence sytem (CATA) and the Chicago Intergrated Personnel and Payroll System (CHIPPS) to collect and process employee payroll information.
Listed below are helpful contact phone numbers for Central Payroll Operations. Inquiries by employees should start with their Operating Department.
See Also - Benefits Liaisons, for Operating Deparment Phone numbers.
See Also - Benefit Providers and Pension fund contacts, for inquiries related to those payroll deductions.
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| Direct Deposit - Employees | 312.744.3121 | |
| Garnishments | 312.744.4463 | |
| Savings Bonds | 312.744.1359x5 | |
| Stop Payments and Replacement Payroll Checks | 312.744.7753 | |
| W-2 Replacement Request | 312.744.7722 | |
| Adjustments -Internal | 312.744.8772 | |
| FAX NUMBER to 7th floor Division | 312.744.8407 | |
| CATA Help Desk | 312.744.1359 | |
| CHIPPS Help Desk | 312.744.DATA | |
| General email for Payroll Operations | payroll@cityofchicago.org | |