Homeless Services


City Services

Information on Plan 2.0 and efforts to prevent and end homelessness including 2.0 updates and Point-In-Time reports:

Chicago's Plan 2.0 for the Homeless

What We Do

Homeless and Emergency Services

The Chicago Department of Family and Support Services (DFSS) is a key player in Chicago’s effort to end homelessness. DFSS services include prevention, outreach, shelter and housing programs and supportive services.

In addition, DFSS staff assist residents during times of extreme weather. DFSS staff manage the City’s main warming and cooling centers, conduct well-being checks on at-risk residents, and provide transportation to shelter.

For more information on Homeless and Emergency Services, visit a DFSS Community Service Center , or call 311.

Most Recent News (Homeless and Emergency Services)

Oct 24, 2014 Mayor Emanuel Announces Expansion In Funding For Homeless Services
Jan 26, 2014 Extreme Cold And Blustery Conditions Expected Through Tuesday
Jan 21, 2014 City Of Chicago Officials Provide Update On Winter Weather Response And Efforts To Help Keep Residents Safe As Extremely Frigid Temperatures And High Winds Continue
Dec 30, 2013 Bitter Cold and Wind Chills Expected All Week in Chicago
Aug 27, 2013 Mayor Emanuel Announces Release of Food Desert Data and New Interactive Efforts to Combat Food Deserts in Chicago

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Family & Support Services

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