Services

	Case Management Services It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

	Emergency Food Assistance The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

	Extreme Weather and Emergency Services The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

	Homeless Outreach and Engagement Many homeless residents are eager to regain the stability of permanent housing. But for others who have a history of life on the streets or making the rounds of shelters, engagement can be a challenge. The Department of Family and Support Services (DFSS) conducts a variety of outreach activities.

	Homeless Prevention The best way to end homelessness is to prevent it from occurring in the first place.

	Shelter System The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

	Warming Center Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.