Homeless Services
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Extreme Weather and Emergency Services

While Chicago enjoys the diversity of four distinct seasons, winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

  • Coordinating Warming Centers and Cooling Centers across the city.
  • Monitor availability of overnight shelter beds.
  • Provide transportation to Warming and Cooling Centers and overnight shelters.
  • Responding to well-being checks for at-risk residents.
  • Conducting outreach to homeless people on the street during times of extreme cold.

Register for the Extreme Weather Notification System and you will be notified when dangerous hot or cold weather conditions exist. Participants receive a recorded phone message informing them of official warnings and available city services.


Department Main Office

Family & Support Services