Human Service Delivery
Facts

Department:

City Services

What We Do

Community Service Centers

Community Service Centers help individuals and families in need access a wide range of resources from shelter, food and clothing to domestic violence assistance, drug rehab, job training and prisoner re-entry services. Clients can get information about rental, utility and other financial assistance programs as well. The facilities also serve as warming and cooling centers during periods of extreme weather.

Visitors participate in an initial assessment to identify their needs. Some basic services can be provided immediately. Visitors with multiple or complex issues are assigned a case worker.

DFSS’ six Community Service Centers, listed below, are open from 9:00 a.m. to 5:00 p.m., Monday, Tuesday, Thursday, Friday, and on Wednesday from 11:00 a.m. to 7:00 p.m. City residents who need assistance can drop in or schedule an appointment in advance

For more information on services, contact your local Community Service Center, or call 311.

Most Recent News (Community Service Centers)

Jun 21, 2013 City Reminds Chicagoans of Extreme Summer Weather Precautions
May 17, 2012 Mayor's Community Wrap-Around Strategy
Jan 19, 2012 Chicago Department of Family and Support Services Reminds Chicagoans to Take Precautions During Cold Weather

Services

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Supporting Information

City Data

Department Main Office

Family & Support Services