City Service
Service Facts


People We Serve:

City Services

Reflections of Vietnam Memorial in Washington                                                                                                        

Veterans Municipal, County and State Partner Agency Links

Veterans National & Federal Partner Agency Links

Veterans Community Partner Agency Links


DFSS Veterans Resource Office Services

Military Parade in front of the Chicago Theater


Department of Family and Support Services Veterans Resource Office

The City of Chicago's Veterans Resource Office is a one-stop clearing house designed to provide assistance for better living and health services to veterans of the United States armed forces and their surviving spouses.

The Veterans Resource Office utilizes city, federal, state, county and community based resources to provide appropriate and timely referral assistance to veterans and their families. Because of these partnerships, the office is able to ensure that our veterans get the benefits they deserve. These resource services include, but are not limited to:

  • Veterans' benefits
  • Assistance with military service record form DD 214 (Report of Separation)
  • Computer access
  • Employment assessment, job training and placement
  • Health screening
  • Casework/case management
  • Shelter and housing/rental assistance
  • Daily living/life skills
  • Emergency food
  • Individual and group counseling
  • Family counseling for military-related issues
  • Substance abuse counseling and/or treatment
  • Expunging criminal records
  • Extreme weather relief

In an effort to improve our service delivery to US Military Veterans, we have replaced our Veterans Resource Office at 10 S. Kedzie with 2 new specialized service offices at other locations. Also, we are now able to provide veterans with information on available benefits and support services at our six Community Service Centers.

Here are the new locations of our new and specialized  service offices:

Veterans Resource Offices:
North Area
845 W. Wilson Ave.
Chicago, IL 60640

Central West Center
2102 W. Ogden Avenue
Chicago, IL 60612

North Area Hours of operation:
9:00 a.m. to 5:00 p.m., Monday through Friday

Central West Hours of operation:
8:30 a.m. to 4:30 p.m., Monday Through Friday.

North Area Office specializes in career development and job placement services for veterans. For information specific to this center call 312.743.0720.

The Central West Center is right across the street from the Jesse Brown VA Hospital and is focused on assisting disabled veterans. For information specific to this center call 312.743.0720.

Thank you again to our veterans for your service to our country! We look forward to serving you even more conveniently and effectively!

Veterans Resource Office flyer

Department Main Office

Family & Support Services