Accessibility Compliance Unit
City Services

What We Do

Accessibility Compliance

A family crossing an accessible sidewalk

The Accessibility Compliance Unit (ACU) works to ensure that the City of Chicago is accessible to people with all types of disabilities.


  • Advises city departments and sister agencies to ensure compliance with federal, state, and local disability rights laws and regulations
  • Examines and permits plans for compliance with the accessibility provisions of the Chicago Building Code and Illinois Accessibility Code
  • Provides pre-permit plan review guidance for architects and developers for a nominal fee. For more information or to schedule a pre-permit plan review, click here.
  • Provides technical assistance to individuals and businesses regarding federal state and local disability rights and accessibility requirement. To obtain technical assistance please email us at: or call us at: 312.744.7209 or 312.744.4441, or TTY 312.744.4964.


Public Notice

Americans with Disabilities Act: Title II Policy

It is the policy of the City of Chicago that the City will not discriminate on the basis of disability in admission to, or operations of its programs, services, or activities. The City of Chicago does not discriminate on the basis of disability in its hiring or employment practices. 

This notice is provided as required by Title II of the Americans with Disabilities Act of 1990.

Questions, concerns, complaints, or requests for additional information may be directed to the designated Citywide ADA Coordinator:

Karen Tamley


Mayor’s Office for People with Disabilities

121 N. LaSalle Street, Room 104

Chicago, Illinois   60602

Phone: 312.744.7209

TTY:      312.744.4964

Fax:       312.744.3314


Monday through Friday, 8:30 a.m. to 4:30 p.m.

Individuals who need auxiliary aids for effective communication in programs, services and activities of the City of Chicago are invited to make their needs and preferences known to the ADA Coordinator

This notice is available in accessible formats from the ADA Coordinator.

Department Main Office

Mayor's Office for People with Disabilities

Related Links