Mayor's Office for People with Disabilities - Information and Referral
MOPD's Information and Referral staff assist people with disabilities in making more effective use of the health, education, training, economic and social resources available to them. A major component of Information and Referral is the identification of and distribution of resources. Services are provided to people with disabilities, social service professionals, educators and the general public.
For more information please contact MOPD at 311 (voice/TTY). The Information and Referral staff provides the following services:
Typical services that the Information and Referral staff provide include:
- Providing information on programs such as RTA Reduced Fare**, Circuit Breaker, State of Illinois Disability License Plates and Placards, energy assistance, or utility reconnection.
- Administering direct services (to people with disabilities) which include practical assistance (i.e. helping people complete applications), advocacy (i.e. helping people resolve issues with other agencies), and short-term counseling (i.e. giving people detailed instruction on how to access services).
- Providing referrals to individuals for the appropriate agencies to meet health, economic and social needs.
- Identifying and distributing resources.