The Department of Water Management is responsible for delivering close to 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities everyday. We are also responsible for removing the waste water and storm runoff from the streets of Chicago, via our sewer system and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. This is all accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance.
When the temperatures get this cold, people should run a trickle of water in their homes to keep water moving, which prevents frozen pipes. It’s best to run the very slow flow of water from the uppermost and rearmost faucet in the building so the entire system is engaged.
Additional precautions can be taken to prevent frozen pipes:
If residents lose water service due to frozen pipes, they should never use an open flame to thaw the pipes, as frozen pipes may be close to gas lines or other hazards. Instead, use a heating pad or hair dryer to gradually thaw a frozen pipe.
Call 3-1-1 in the following circumstances:
|Jan 31, 2014||Mayor Emanuel, Department of Water Management Announce MeterSave Program Exceeds 2013 Goals|
|Jan 27, 2014||Chicago Department of Water Management Urges Residents to Take Precautions to Avoid Frozen Pipes|
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