Lake Front image of Chicago skyline and Lake Michigan with bicyclist riding enjoying the day.
Department Facts

About Us:

City Services


On-Line graphic with type Water/Sewer Bill Payment

On Line graphic with type Water in Basement

On line graphic with type Water on Street

On line graphic with type Low Water Pressure

On line graphic with type Sewer Cleaning Inspection

Online graphic with type Sewer Cave-In Inspection

Online graphic with type Alley Sewer Inspection


Water Management

Featured Services and Programs

4 of 8


The Department of Water Management is responsible for delivering nearly 1 billion gallons of fresh pure water to the residents of Chicago and 125 suburban communities every day. We are also responsible for removing the waste water and storm runoff from the streets of Chicago through the sewer system, and delivering the effluent for treatment to the Metropolitan Water Reclamation District of Greater Chicago. All of this is accomplished through a network of purification plants, tunnels, pumping stations, water mains, sewer mains, valves and structures that require constant upkeep and maintenance.

Click here to start saving money and water with MeterSave.



Flushing Your Water System

Now that your old water main has been replaced and your water service has been connected to the new water main, it is important to flush your plumbing of any sediment, rust or metals, including any lead to maintain water quality.

Most Recent News (Water Management)

Apr 8, 2015 Water Main Replacement Work to Close Intersection of Western and Addison This Weekend
Mar 17, 2015 Mayor Emanuel Announces Nearly 125 Additional Miles of Street Repaving
Feb 23, 2015 Water Main Replacement Work to Reduce Traffic Lanes on Western Avenue Between Addison and Roscoe
Jan 31, 2014 Mayor Emanuel, Department of Water Management Announce MeterSave Program Exceeds 2013 Goals
Jan 27, 2014 Chicago Department of Water Management Urges Residents to Take Precautions to Avoid Frozen Pipes

What We Do

Supporting Information

View all Supporting Information

City Data

Locations and Project Description:

Water and Sewer Construction Projects in Chicago



Learn what you can do to save water.


Information for students, teachers and citizens.


Department Main Office

Water Management

  • Phone: 312.744.4420 or 312.744.4h2O
    Toll Free:
    Fax: 312.744.7119
  • 333 S. State Street
    Chicago, IL 60604   
    Get Directions

Link to the Meter Save web siteWater Quality Report linkDo you have a question, concern or a request? Send us an email from this link