City Services
Billing and account question including meter readings, shut-off notices and Full Payment Certificates can be directed to 312-744-4H2O or 312-744-4426. Or e-mail at waterbill@cityofchicago.org
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RSSBilling and Customer Service
To better serve our customers the Billing and Customer Services section is now part of the Department of Finance. This change occurred on January 1, 2012.
Please follow this link to obtain a full list of services and more information.
Services
Department Main Office
Water Management
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