Performance Metrics
Supporting Information Facts
City Services

Education & Libraries

In today's economy, Chicagoans must be able to take advantage of all opportunities to learn and develop, from kindergarten through to adulthood. The success of our students is essential to the long-term health and strength of our city. The City Colleges of Chicago, Chicago Public Schools and Chicago Public Libraries are key to the City's efforts to provide residents with the skills they need to succeed in today’s workforce or successfully pursue further education.

City Colleges of Chicago - Graduation Rate
City Colleges of Chicago - Course Success Rates
Libraries - Visitors
Libraries - Circulation
Libraries - WiFi Usage
Libraries - Computer Sessions
Libraries - Holds Placed
Libraries - Holds Filled

City Colleges of Chicago - Graduation Rate

The U.S. Department of Education’s graduation rate, which is reported through the Integrated Postsecondary Education Data System (IPEDS), is a nationally recognized and commonly used metric in higher education. Graduation rate is calculated as the percentage of first-time, full-time, degree/certificate seeking students that complete a CCC program within 150% of the estimated time it takes to complete the program. Graduation rates are for students who entered in the designated year.

City Colleges of Chicago - Course Success Rates

Course Success rate is the percent of students obtaining grades A-C and P out of the total number of students enrolled at the beginning of the term. Course success is the building block toward student program completion. Without successful completion of courses, City Colleges of Chicago students will not be able to earn credits toward a degree or certificate, nor will they progress from remedial to college-level coursework.

Libraries - Visitors

Every month, close to a million visitors arrive at the library to take advantage of rich and current book collections, state of the art technology, and cultural partnerships. This graph displays the number of visitors by month (year to date totals) at the more than 70 locations of the Chicago Public Library. Monthly visitor totals for each individual location are also available at https://data.cityofchicago.org/dataset/Libraries-2011-Visitors-by-Location/xxwy-zyzu.

Libraries - Circulation

Hundreds of thousands of books and media are circulated by the Chicago Public Library each month. Note that the following circulation figures include new checkouts as well as renewals. Monthly circulation numbers for each individual location are available at https://data.cityofchicago.org/dataset/Libraries-2011-Circulation-by-Location/tfmt-mmy2.

Libraries - WiFi Usage

The Chicago Public Library offers free WiFi at all locations, and collects data on the number of WiFi sessions per month provided at all locations.

Libraries - Computer Sessions

The Chicago Public Library offers one-hour computer sessions and 15-minute computer sessions, and collects data on the total number of holds placed systemwide each month. Monthly computer session numbers for each individual location are also available at https://data.cityofchicago.org/dataset/Libraries-2011-Computer-Sessions-by-Location/6uah-qehh.

Holds Placed

Patrons may place holds on desired materials either online or by contacting any CPL location. The following graph displays the number of holds placed by patrons at all library locations and online. Data on monthly holds placed at each individual location is also available at https://data.cityofchicago.org/dataset/Libraries-2011-Holds-Placed-by-Location/rgy2-2ae9.

Libraries - Holds Filled

Once patrons place holds, the library pulls materials to fulfill the holds. The following graph displays the number of materials pulled to fulfill patron holds at all Chicago Public Library locations. Monthly holds filled for each individual location are also available at https://data.cityofchicago.org/dataset/Libraries-2011-Holds-Filled-by-Location/ngxm-jbc3.