City Services
City Services


Services



(Online Service) Abandoned Vehicle Abandoned Vehicle 
Tow trucks owned by the City of Chicago performed abandoned vehicle removals until 1989, when the City implemented a privatization program that contracted a private firm to perform this work. The abandoned vehicles are taken to auto pound 3S or 3N where they are -- if not redeemed by the owners -- sold for scrap. Please call 311 to locate your car. Since this privatization program began, more than 500,000 abandoned vehicles have been towed and impounded.

 

  Accessibility Compliance Advice/Technical Assistance 
Find answers to your questions about the rights and responsibilities of business owners, employees and consumers under federal, state and local laws.

 

  Adolescent and School Health 
The Office of Adolescent and School Health (OASH) maximizes resources to promote and improve children's health throughout Chicago.

 

  Analysis of Social Security Benefits  
Benefits Analysis is a detailed explanation for SSI/SSDI on the affects of working and receiving benefits.

 

  Apply for Public Aid/Child Support 
Illinois Department of Healthcare and Family Services, formerly the Department of Public Aid, the state agency dedicated to improving the lives of Illinois' families through healthcare coverage and child support enforcement.

 

  Assisted Living Information 
A comparison of different living arrangements for Seniors in the City of Chicago

 

  Before and After School Programs 
Before and after school programs provide a safe, fun environment for all students to participate in academic, leisure and recreational activities outside of the traditional school day. Students are exposed to a variety of experiences including sports, literacy, and technology.

 

  Bike Parking 
Bike Parking is an essential part of bicycling facilities in all cities, providing the bicyclist with a secure place to lock their bike at their trip destination.

 

(Online Service) Cable TV Complaint Cable TV Complaint 
File a complaint regarding any services or problems with cable television companies.

 

  Caregiving Assistance 
The Chicago Department of Senior Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.

 

  Chicago Housing Authority's Family Housing Wait List Information 
Please view the FAQs listed on the CHA website for information on what happens next or any additional questions.

 

  City Cooling Centers 
During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.

 

  City-Funded Home to Purchase, Affordable Properties List 
Search for properties by community area below. Contact the affiliated program provider below each listing for more information.

 

  Community Service Center Location 
DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday through Friday. City residents who need assistance can drop in or schedule an appointment in advance.

 

  Dates of Non-Scheduled Garbage Collection 
Non-Scheduled Dates for Garbage Collection.

 

  Dog Registration 
Dog license applications are now being accepted at both City Clerk Satellite facilities.

 

(Online Service) Emergency Food Assistance Emergency Food Assistance 
The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

 

  Emergency Food Assistance 
The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need. In order to increase the quality and amount of food provided to residents in need, food assistance is now available at food pantries in your community.

 

  Emergency Rental Assistance 
Emergency Rental Assistance is available for people suffering financial hardship due to a crisis such as loss of job, home fire or illness. The program is intended to allow families to maintain housing during the time it takes to regain stability.

 

  Enroll in a School 
Enrollment decisions should be made in the best educational interest of your child. In addition to your neighborhood school, CPS offers a variety of programs that appeal to students' interests and talents.

 

(Online Service) Extreme Weather and Emergency Services Extreme Weather and Emergency Services 
The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 

  Find Housing Information 
As the largest owner of rental property in Chicago, CHA offers a variety of housing opportunities for low-income families and senior citizens...

 

  Find Out about Recommended Childhood Immunizations 
Vaccines are among the most successful and cost effective public health tools available for preventing disease and death.

 

  Find Resident Services 
CHA's Plan for Transformation is much more than bricks and mortar. It's also about supporting families as they strive for self-sufficiency.

 

(Online Service) Find Your Polling Place Find Your Polling Place 
Find your Voting Information such as your polling place.

 

  Find Your Ward and Alderman 
Information about all 50 Wards and their Alderman.

 

  Find a Community Health Center 
Community Health Centers are locally-based health care clinics that provide comprehensive primary and preventive care to underserved populations, such as the uninsured, low income, Medicaid recipients, and racial and ethnic minorities.

 

  Find a School 
Find public schools in Chicago by entering the school name, its zip code, and/or by selecting from the search options below.

 

  Find/Get A Flu Shot 
Find/Get a Flu Shot

 

  Fire Safety Tips 
Fire safety tips for home, hotel/motel etc. in Spanish, Polish and Chinese.

 

  Free Amplified Phone and CapTel Device 
MOPD offers free amplified phones, Teletypewriters (TTYs) and CapTel devices.

 

  Get Family Planning 
Our clinics provide Family Planning services including Birth Control methods.

 

  Get a Breast Exam and Mammogram 
A clinical breast examination is provided to clients prior to the mammogram, should be done annually.

 

  Get a Pelvic Exam and a Pap Smear 
Pelvic examination and pap smear are provided to women as needed.

 

  HomeMod - Program 
Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.

 

  Homeless Services 
The best way to end homelessness is to prevent it from occurring in the first place.

 

  Illinois Domestic Violence Data and Information (ILDVDI) Clearinghouse 
The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.

 

  Independent Living Program (ILP) 
Individuals are referred for ILP services from various sources such as self referrals, social workers, discharge planners, and others.

 

(Online Service) Infant/Toddler Programs Infant/Toddler Programs 
Parents seeking care for infants and toddlers can access an array of quality options through programs administered by DFSS. Programs provide a secure, nurturing environment that stimulates growth and development for infants to age three.

 

  Information About Living in Illinois 
This section provides you with important information for living a full and productive life in Illinois.

 

(Online Service) Lead Hazard Home Inspection Lead Hazard Home Inspection 
The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.

 

(Online Service) Library Services Library Services 
Services are provided by the Chicago Public Library free of charge; some may require a valid library card.

 

(Online Service) Link Card, Food Stamps and Medical Assistance Link Card, Food Stamps and Medical Assistance 
Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.

 

(Online Service) Make Genealogy Requests Online Make Genealogy Requests Online 
he Genealogy Unit of the Cook County Clerk's Bureau of Vital Records provides non-certified versions of birth, death and marriage records for the purpose of genealogical research.

 

  Parents and Partners of Students with Disabilities  
Chicago Concerned Parents & Partners’ mission is to serve as an avenue for students with disabilities to become self-advocates, self-sufficient and empowered with the support and input of parents/guardians, representative payees and community stakeholders.

 

  Pet Adoption 
Every companion animal deserves a loving home.

 

(Online Service) Preschool Programs Preschool Programs 
Children exposed to early child care and education programs get the advantage they need to succeed in school and beyond. Making new friends or discovering new concepts are just some of the exciting encounters children have in early care.

 

(Online Service) Recycling Block Captain Recycling Block Captain 
Become part of a volunteer grassroots network and support the Blue Cart Recycling Program.

 

(Online Service) Register a Compliment About a Chicago Police Officer Register a Compliment About a Chicago Police Officer 
If a member of the public is pleased with the service he or she received from an officer, and in particular if the officer has done something extraordinary, the Independent Police Review Authority encourages the member of the public to formally compliment the officer.

 

(Online Service) Register for Park District Programs Online Register for Park District Programs Online 
Program information available for viewing online at the Chicago Park District website

 

(Online Service) Report Alley Light Out Report Alley Light Out 
The Department of Transportation has implemented several group relamping programs to reduce outages and lower maintenance costs. Citizens are encouraged to call 311 to report any outages or vandalized fixtures

 

(Online Service) Report Animal Inhumane Treatment Report Animal Inhumane Treatment 
Chicago residents are encouraged to report cases of animal mistreatment. This includes neglect of any kind (i.e., animals without food, water, proper shelter or veterinary care), leaving unwanted animals in a motor vehicle or house, training animals to fight, and abandoned animals on a public way.

 

(Online Service) Report City Vehicle Sticker Violation Report City Vehicle Sticker Violation 
If you see a city sticker violation report it online.

 

(Online Service) Report Viaduct Light Out Report Viaduct Light Out 
Chicago has embarked on a program to greatly improve illumination under its viaducts.

 

(Online Service) Report a Building Violation Report a Building Violation 
Report a building violation

 

(Online Service) Report a Complaint Against a Chicago Police Officer Report a Complaint Against a Chicago Police Officer 
If a member of the public is dissatisfied with the police service he or she has received or has a complaint against a Chicago Police Department member (civilian and sworn), he or she can report the incident directly to IPRA.

 

(Online Service) Report a Vacant Building Report a Vacant Building 
Report a Vacant Building

 

  Report: lmo2-2011 
Report of water use, and conservation by the Chicago Department of Water Management, to the Illinois Department of Natural Resources for 2011.

 

(Online Service) Request Information on Home Buyer Programs Request Information on Home Buyer Programs 
The City has several programs to assist in the purchase of 1 to 4 unit residential properties in Chicago.

 

  Residential Recycling Drop Off Center 
Use the City’s Residential Recycling Drop-off Centers to recycle the same full range of materials accepted in the Blue Cart Recycling Program, including paper, plastics, glass and cardboard.

 

(Online Service) Rodent Baiting, Rodent Control Rodent Baiting, Rodent Control 
Chicago's Bureau of Rodent Control investigates all rat sightings and rodenticide is placed in rat burrows.

 

  STI/HIV/AIDS Evaluation 
Chicagoans' health needs are diverse, just like our communities. CDPH is dedicated to working continously in partnership with community members to promote the best public health practices.

 

  School Age Programs 
Out-of-school time is a crucial period for a young person's development. Then Chicago Department of Family and Support Services (FSS) funds organizations that provide a variety of fun, challenging and safe ways for young people to develop self-esteem, a sense of responsibility and life skills.

 

  Sex Offender Database 
The CLEARMAP Crime Incidents web application enables you to search the Chicago Police Department's database of reported crime. You will be able to see maps, graphs, and tables of reported crime.

 

  Shelter System 
The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

 

  Sign Up for Text 4 Babies 
Get support throughout your pregnancy and your baby's first year with FREE text messages on topics like prenatal care, baby health, parenting and more.

 

  Sign up for Notify Chicago 
Sign up for Notify Chicago

 

  Snow and Ice Information 
Information on overnight parking, snow ban and winter parking restrictions.

 

  Stray Animals and Lost Pets 
Nearly half of the 24,000 animals taken in at ACC each year are strays.

 

  Tips on Caring for your Cat 
If you want your cat to live a long and healthy life, keep him/her inside.

 

  Tips on Caring for your Dog 
Proper house-training of a puppy (or adult dog) is essential if he/she is to be a welcome member of the family. Fortunately, dogs have instincts that make it easy to teach them proper habits if we are consistent and patient with them. Because dogs are den animals they prefer not to soil their sleeping area. This is the basis of house-training.

 

  Trip Planners 
You've got several options for planning trips on transit throughout the Chicago area, including online trip planners, mobile device applications, and by telephone.

 

(Online Service) Unemployment Insurance Unemployment Insurance 
Illinois now offers improved and expanded internet filing for most unemployment claims.

 

  Volunteer for the Chicago Conservation Corps 
The Chicago Conservation Corps (C3) recruits, trains, and supports a network of volunteers who work together to improve the quality of life in our neighborhoods and schools through environmental service projects.

 

  Vote 
Visit the Board of Election Commissioner for the City of Chicago for more information on Early Voting; Grace Period Voting; Absentee Voting/Voting by Mail. Also find information on Candidate Filing.

 

  Want to become a Program Partner? 

 

  Warming Center 
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.

 

(Online Service) Weather Relief Weather Relief 
While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.