Services

	Abandoned Vehicle Tow trucks owned by the City of Chicago performed abandoned vehicle removals until 1989, when the City implemented a privatization program that contracted a private firm to perform this work. The abandoned vehicles are taken to auto pound 3S or 3N where they are -- if not redeemed by the owners -- sold for scrap. Please call 311 to locate your car. Since this privatization program began, more than 500,000 abandoned vehicles have been towed and impounded.

	Accessibility Compliance Advice/Technical Assistance Find answers to your questions about the rights and responsibilities of business owners, employees and consumers under federal, state and local laws.

	Appeal of Denied Residential Disabled Parking Application MOPD's Accessibility Compliance Unit renders decisions on appeals filed by residents who are denied an accessible on-street parking space by the City.

	Apply for Link Card, Food Stamps and Medical Assistance Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.

	Apply for Public Aid/Child Support Illinois Department of Healthcare and Family Services, formerly the Department of Public Aid, the state agency dedicated to improving the lives of Illinois' families through healthcare coverage and child support enforcement.

	Assisted Living Information A comparison of different living arrangements for Seniors in the City of Chicago

	Before and After School Programs Before and after school programs provide a safe, fun environment for all students to participate in academic, leisure and recreational activities outside of the traditional school day. Students are exposed to a variety of experiences including sports, literacy, and technology.

	Bike Parking Bike Parking is an essential part of bicycling facilities in all cities, providing the bicyclist with a secure place to lock their bike at their trip destination.

	Cable Television Complaint File a complaint regarding any services or problems with cable television companies.

	Caregiving Assistance Services The Chicago Department of Senior Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.

	Chicago Green Homes Program The Chicago Green Homes Program (CGHP) is an integrated design approach to sustainability for homeowners, contractors, and residential developers. A voluntary credentialing program, the program provides a flexible framework for innovative building, while promoting environmental awareness and sustainable living throughout the City.

	Chicago Housing Authority's Family Housing Wait List Information Please view the FAQs listed on the CHA website for information on what happens next or any additional questions.

	City Cooling Centers During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.

	City-Funded Home to Purchase, Affordable Properties List Affordable property list

	Community Service Center Location DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday, Tuesday, Thursday, and Friday. On Wednesday, all of the centers are open from 11 a.m. until 7 p.m. City residents who need assistance can drop in or schedule an appointment in advance.

	Dates of Non-Scheduled Garbage Collection Non-Scheduled Dates for Garbage Collection.

	Dog Registration Dog license applications are now being accepted at both City Clerk Satellite facilities.

	Emergency Food Assistance The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

	Emergency Food Assistance The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

	Enroll in a School Enrollment decisions should be made in the best educational interest of your child. In addition to your neighborhood school, CPS offers a variety of programs that appeal to students' interests and talents.

	Extreme Weather and Emergency Services The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

	Find Housing Information As the largest owner of rental property in Chicago, CHA offers a variety of housing opportunities for low-income families and senior citizens...

	Find Out about Recommended Childhood Immunizations Vaccines are among the most successful and cost effective public health tools available for preventing disease and death.

	Find Resident Services CHA's Plan for Transformation is much more than bricks and mortar. It's also about supporting families as they strive for self-sufficiency.

	Find Your Polling Place Find your Voting Information such as your polling place.

	Find Your Ward and Alderman Information about all 50 Wards and their Alderman.

	Find a Community Health Center - For Underserved and Special Populations Community Health Centers are locally-based health care clinics that provide comprehensive primary and preventive care to underserved populations, such as the uninsured, low income, Medicaid recipients, and racial and ethnic minorities.

	Find a School Find public schools in Chicago by entering the school name, its zip code, and/or by selecting from the search options below.

	Find/Get A Flu Shot Find/Get a Flu Shot

	Fire Safety Tips Fire safety tips for home, hotel/motel etc. in Spanish, Polish and Chinese.

	Free Amplified Phone, TTY and CapTel Program MOPD offers free amplified phones, Teletypewriters (TTYs) and CapTel devices.

	Get Family Planning Our clinics provide Family Planning services including Birth Control methods.

	Get a Breast Exam and Mammogram A clinical breast examination is provided to clients prior to the mammogram, should be done annually.

	Get a Pelvic Exam and a Pap Smear Pelvic examination and pap smear are provided to women as needed.

	HomeMod - Accessible Funding Brochure Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.

	Homeless Prevention The best way to end homelessness is to prevent it from occurring in the first place.

	How to Find Weather Relief in Chicago While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

	Illegally Parked Vehicles Chicago uses tow trucks to remove illegally parked vehicles from bus stops, crosswalks, loading zones and other no-parking sites and tows them to a city auto pound.

	Illinois Domestic Violence Data and Information (ILDVDI) Clearinghouse The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.

	Independent Living Program (ILP) Individuals are referred for ILP services from various sources such as self referrals, social workers, discharge planners, and others.

	Infant/Toddler Programs Parents seeking care for infants and toddlers can access an array of quality options through programs administered by DFSS. Programs provide a secure, nurturing environment that stimulates growth and development for infants to age three.

	Job Training and Placement Referrals Job Training and Placement Referral is a service provided to people with disabilities under the age of 60 through MOPD's network of employment program partners.

	Jumping Jack Program Each year, the Jumping Jack delights children across Chicago. This inflatable playground, provided by the Department of Cultural Affairs and Special Events, is available for free, all summer long.

	Juvenile Intervention Support Center The Juvenile Intervention Support Center (JISC) is a pilot program that uses a multi-disciplinary approach and interagency partnerships to provide prevention and intervention services to help youth arrested for low level misdemeanor offenses and youth at risk for juvenile justice system involvement.

	Keeping the Chicago River Clean Chicago has two boats that are dedicated to keeping the Chicago River clean and its banks graffiti free.

	Library Services Services are provided by the Chicago Public Library free of charge; some may require a valid library card.

	Living in Illinois This section provides you with important information for living a full and productive life in Illinois.

	Make Genealogy Requests Online he Genealogy Unit of the Cook County Clerk's Bureau of Vital Records provides non-certified versions of birth, death and marriage records for the purpose of genealogical research.

	Pet Adoption Every companion animal deserves a loving home.

	Preschool Programs Children exposed to early child care and education programs get the advantage they need to succeed in school and beyond. Making new friends or discovering new concepts are just some of the exciting encounters children have in early care.

	Public Art Collection Use Explore Chicago and Google Maps to find the Chicago's public art collection.

	Register a Compliment About a Chicago Police Officer If a member of the public is pleased with the service he or she received from an officer, and in particular if the officer has done something extraordinary, the Independent Police Review Authority encourages the member of the public to formally compliment the officer.

	Register for Park District Programs Online Program information available for viewing online at the Chicago Park District website

	Report Alley Light Out The Department of Transportation has implemented several group relamping programs to reduce outages and lower maintenance costs. Citizens are encouraged to call 311 to report any outages or vandalized fixtures

	Report Animal Inhumane Treatment Chicago residents are encouraged to report cases of animal mistreatment. This includes neglect of any kind (i.e., animals without food, water, proper shelter or veterinary care), leaving unwanted animals in a motor vehicle or house, training animals to fight, and abandoned animals on a public way.

	Report City Vehicle Sticker Violation If you see a city sticker violation report it online.

	Report Viaduct Light Out Chicago has embarked on a program to greatly improve illumination under its viaducts.

	Report a Building Violation Report a building violation

	Report a Complaint Against a Chicago Police Officer If a member of the public is dissatisfied with the police service he or she has received or has a complaint against a Chicago Police Department member (civilian and sworn), he or she can report the incident directly to IPRA.

	Report a Vacant Building Report a Vacant Building

	Report: lmo2-2011 Report of water use, and conservation by the Chicago Department of Water Management, to the Illinois Department of Natural Resources for 2011.

	Request Information on Home Buyer Programs The City has several programs to assist in the purchase of 1 to 4 unit residential properties in Chicago.

	Request a Lead Hazard Home Inspection The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.

	Rodent Baiting, Rodent Control Chicago's Bureau of Rodent Control investigates all rat sightings and rodenticide is placed in rat burrows.

	STI/HIV/AIDS Evaluation Chicagoans' health needs are diverse, just like our communities. CDPH is dedicated to working continously in partnership with community members to promote the best public health practices.

	School Age Programs Out-of-school time is a crucial period for a young person's development. Then Chicago Department of Family and Support Services (FSS) funds organizations that provide a variety of fun, challenging and safe ways for young people to develop self-esteem, a sense of responsibility and life skills.

	Sex Offender Database The CLEARMAP Crime Incidents web application enables you to search the Chicago Police Department's database of reported crime. You will be able to see maps, graphs, and tables of reported crime.

	Shelter System The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

	Sign Up for Text 4 Babies Get support throughout your pregnancy and your baby's first year with FREE text messages on topics like prenatal care, baby health, parenting and more.

	Sign up for Notify Chicago Sign up for Notify Chicago

	Snow Program/Winter of 2012-2013 Information on overnight parking, snow ban and winter parking restrictions.

	Stray Animals and Lost Pets Nearly half of the 24,000 animals taken in at ACC each year are strays.

	The Office of Adolescent and School Health The Office of Adolescent and School Health (OASH) maximizes resources to promote and improve children's health throughout Chicago.

	Tips on Caring for your Cat If you want your cat to live a long and healthy life, keep him/her inside.

	Tips on Caring for your Dog Proper house-training of a puppy (or adult dog) is essential if he/she is to be a welcome member of the family. Fortunately, dogs have instincts that make it easy to teach them proper habits if we are consistent and patient with them. Because dogs are den animals they prefer not to soil their sleeping area. This is the basis of house-training.

	Trip Planners You've got several options for planning trips on transit throughout the Chicago area, including online trip planners, mobile device applications, and by telephone.

	Unemployment Insurance Illinois now offers improved and expanded internet filing for most unemployment claims.

	Volunteer As a Recycling Block Captain Become part of a volunteer grassroots network and support the Blue Cart Recycling Program.

	Volunteer for the Chicago Conservation Corps The Chicago Conservation Corps (C3) recruits, trains, and supports a network of volunteers who work together to improve the quality of life in our neighborhoods and schools through environmental service projects.

	Volunteering at Chicago Animal Care and Control Animal Care & Control welcomes volunteers to assist in the socialization and adoption of animals housed at Animal Care & Control.

	Vote Visit the Board of Election Commissioner for the City of Chicago for more information on Early Voting; Grace Period Voting; Absentee Voting/Voting by Mail. Also find information on Candidate Filing.

	Weed Control High weeds can conceal illegal activities, obscure dangerous debris, harbor rodents, serve as a breeding ground for mosquitoes and West Nile Virus and contribute to allergies and breathing difficulties. That's why Streets & Sanitation's Bureau of Street Operations is aggressive about keeping overgrown weeds from becoming a problem in our neighborhoods.