Services

	Accessibility Compliance - Site Inspections A site inspection can be requested when questions arise regarding accessibility compliance in buildings that are completed or under construction.

	Accessibility Compliance Advice/Technical Assistance Find answers to your questions about the rights and responsibilities of business owners, employees and consumers under federal, state and local laws.

	Appeal of Denied Residential Disabled Parking Application MOPD's Accessibility Compliance Unit renders decisions on appeals filed by residents who are denied an accessible on-street parking space by the City.

	Apply for Link Card, Food Stamps and Medical Assistance Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.

	Apply for Water and Sewer Charge Exemptions

	Apply for Water/Sewer Full Payment Certificate

	Apply for an Inspection Request The Department of Buildings' inspectional bureaus require anyone requesting an inspection to submit that request via an online form.

	Appointment to Meet with MOPD Preliminary Plan Review The Pre-Permit Plan Review Process assists architects, builders and developers in the early stages of plan development with accessibility compliance.

	Bees/Wasps/Hornets The Bureau of Rodent Control will remove bees, wasps and hornet nests near schools, nursing homes or similar facilities.

	Building Permit Review for Accessibility MOPD offers a review of building plans to ensure accessibility compliance as part of permit approval process.

	Building Permit Status Check your permit status with the following link below.

	Building Permit-Standard Plan Review Applications Permit applications for Standard Plan Review

	Building Violations Online Look up Building Violations Online

	Building-Related Court Actions Search Building-Related Court Actions online.

	Buildings E-Permits E-Permitting, Online Intake, Appointment Scheduling, Create a Permit Application

	Buildings Easy Permit Login This document provides the user with the steps needed to create a user login and password and complete the Easy Permit Process.

	Cable Television Complaint File a complaint regarding any services or problems with cable television companies.

	Calculate the Cost of a Permit The calculator estimates permit fees as determined by the Permit Fee Formula. The factors necessary to use this calculator are construction type, occupancy type, area in square feet, and project scope.

	Check Status of Garbage Cart Service Request Check status of a service request regarding a missing or stolen Garbage Cart.

	Check Status of Vacant Property Vacant Property List

	Chicago Green Homes Program The Chicago Green Homes Program (CGHP) is an integrated design approach to sustainability for homeowners, contractors, and residential developers. A voluntary credentialing program, the program provides a flexible framework for innovative building, while promoting environmental awareness and sustainable living throughout the City.

	Chicago Sustainable Backyards Program Chicago’s Sustainable Backyards Program is an educational and incentive program that highlights the many ways Chicago residents can create more environmentally-friendly landscapes in their yards. Together, as more and more residents install a rain barrel or plant a tree, we will make a positive impact on our quality of life in Chicago!

	City of Chicago Photography The Bureau of Asset Management's Photography Services has made available over 250 images of Chicago's stunning beauty for sale online.

	City-Funded Home to Purchase, Affordable Properties List Affordable property list

	Community Service Center Location DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday, Tuesday, Thursday, and Friday. On Wednesday, all of the centers are open from 11 a.m. until 7 p.m. City residents who need assistance can drop in or schedule an appointment in advance.

	Consumer Fraud Complaint File a consumer fraud complaint regarding possible illegal practices by businesses in the City of Chicago.

	Dates of Non-Scheduled Garbage Collection Non-Scheduled Dates for Garbage Collection.

	Dead or Damaged Trees The Bureau of Forestry coordinates the removal of parkway or trees in the public way that are dead or damaged.

	Division and Sanitation Offices The Bureau of Sanitation has District and Ward Sanitation Offices throughout the city responsible for coordinating local garbage pick-up, sanitation code enforcement, snow removal operations and other services. District and ward superintendents monitor their sections of the city for any non-sanitation bureau services that might be needed, reporting these to the appropriate bureau or outside agency for attention.

	Dog Registration Dog license applications are now being accepted at both City Clerk Satellite facilities.

	Drug & Gang Buildings The following buildings have been identified as locations where gang and drug activity have taken place.

	Easy Building Permit Applications Easy Permit Process

	Emerald Ash Borer The emerald ash borer (EAB) is an exotic beetle from Asia that was discovered feeding on ash (Fraxinus sp.) trees in southeastern Michigan in 2002.

	Emergency Housing Assistance EHAP provides for the repair and/or replacement of heating systems, roofs and porches.

	File Real Property Transfer Declaration Online (EZ Dec)

	File a Claim for Vehicle or Property Damage File a claim for damaged vehicle, damaged property or if you have you have incurred excessive charges on your water bill.

	Fire Safety Tips Fire safety tips for home, hotel/motel etc. in Spanish, Polish and Chinese.

	Frequently Requested Buildings Forms Building forms most frequently requested

	Garage, Yard & Apartment Sale Permit, Sanitation Chicagoans planning to hold garage, yard and apartment sales can obtain their required permits at any of the city's 50 ward sanitation offices. Locations of these ward offices can also be obtained by calling the city's 311 non-emergency number.

	General Contractor Forms and Information General Contractor

	Get Historic Bungalow Initiative Information Preserve your historic bungalow.

	Graffiti Blasters Demo View the Graffiti blasters demo video

	Graffiti Removal Program Graffiti is vandalism, it scars the community, hurts property values and diminishes our quality of life.

	Graffiti Removal Services

	Home Owner Assistance Home Owner Assistance Program

	HomeMod - Accessible Funding Brochure Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.

	How to Change Contractors on Your Permit Application Changing Contractors

	Invasive Pests: A Threat to Chicago's Urban Forest Invasive Species of Pests a Threat to our Urban Forest

	Keeping the Chicago River Clean Chicago has two boats that are dedicated to keeping the Chicago River clean and its banks graffiti free.

	Know My Water & Sewer Rates Water and Sewer Rates in Chicago

	Landmark Permit Review

	Learn About Real Estate and Tax Services The Cook County Clerk's office has a variety of property tax responsibilities.

	Licensed Mason Contractors See a list of Mason Contractors licensed with the City of Chicago.

	List of Contractors Receiving Disciplinary Actions The City of Chicago Department of Buildings investigates false statements made in the course of business with the Department.

	List of Licensed Electrical Contractors Licensed Electrical Contractors

	List of Licensed Plumbing Contractors Full list of Licensed Plumbing Contractors

	List of registered General Contractors Full updated list of City-registered General Contractors

	Living in Illinois This section provides you with important information for living a full and productive life in Illinois.

	Mortgage Services Programs to assist potential homeowners and existing homeowners with their mortgage.

	Neighborhood Permit Centers Neighborhood Permit Centers

	No Building Permit & Construction Violation Report if there are no permits or there are building violations.

	Porch & Deck Information Porch and Deck Information

	Private Drain Program Request repair of sewer drain tiles coming from private residences, of up to four units, that are broken under the public way.

	Public Offered Parkway Trees Chicago property owners who want a new tree planted on their parkways should call City Hall to register for this free city service.

	Rat Stoppage Tickets City of Chicago rodent control experts will inspect the interior of any private property at the request of its owner and offer an evaluation of the best possible means to eliminate a rat problem.

	Rats in Chicago Mayor Daley has continued Chicago's increasingly effective rodent abatement program, including four successful new strategies

	Real Property Transfer Tax Refund - Seniors Section 3-33-060(O) of the Municipal Code includes a refund provision for the CTA portion of the Real Property Transfer Tax for transfers valued at $250,000.00 or less to transferees who are age 65 years or older and will occupy the property as the principal dwelling place for at least one year following the transfer.

	Report City Vehicle Sticker Violation If you see a city sticker violation report it online.

	Report Low Water Pressure Report low water pressure in your home.

	Report Viaduct Light Out Chicago has embarked on a program to greatly improve illumination under its viaducts.

	Report Water in Basement Online reporting of water in your basement.

	Report Water in Street File a report if you see water in the street after a storm.

	Report a Dead Animal Reports of dead animals should be made to city's request line at 3-1-1.

	Report a Missing/Damaged Stop Sign Request a missing stop sign.

	Report a Stray Animal This service request is to report stray animals in your neighborhood.

	Report a Street Pothole This service request allows for Chicago residents to report street surface potholes. Please include the location of the pothole when making the request.

	Report a Vacant Building Report a Vacant Building

	Report an Alley Pothole Use this service type to report an alley pothole (usually irregular in shape) in the surface of the alley.

	Report an Unsafe Porch Report an unsafe porch and request an inspection

	Request Alley Lights

	Request Information on Home Buyer Programs The City has several programs to assist in the purchase of 1 to 4 unit residential properties in Chicago.

	Request Sewer Cleaning Inspection Request Sewer Cleaning Inspection - Sewer structures (i.e., catch basins) full of dirt or debris, or sewer structures that are not draining properly, can be reported for cleaning.

	Request a Garbage Cart More than 1.5 million, heavy duty plastic 96-gallon garbage carts with tight fitted lids often referred to as super carts are supplied free to single-family residences and apartment buildings of four units or less.

	Request a Lead Hazard Home Inspection The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.

	Residential Garbage Collection The City of Chicago has implemented the grid garbage collection system citywide. Streets & Sanitation collects Chicago's residential waste. Our crews service some 600,000 homes weekly.

	Rodent Baiting, Rodent Control Chicago's Bureau of Rodent Control investigates all rat sightings and rodenticide is placed in rat burrows.

	Roll-Out Refuse Carts All residential garbage is placed in plastic, lidded 96-gallon garbage carts often referred to as super carts supplied free to Chicagoans.

	Sewer Permits, Fees and Standards Find information on Sewer Permits, Fees and Standards

	Shared Cost Sidewalk Program

	Smoke Detectors Smoke detectors for general public

	Snow Program/Winter of 2012-2013 Information on overnight parking, snow ban and winter parking restrictions.

	Street Sweeping To ensure curb-to-curb street cleaning, temporary parking restrictions are posted the day before the work is scheduled to begin on any street. Some arterial streets have permanently posted signs that specify a once-per-week period when parking is prohibited for street sweeping.

	Tree Debris Removal

	Tree Planting The Bureau of Forestry plants trees along the public way throughout the City of Chicago.

	Tree of the Year Each year 10 lesser known trees are highlighted to increase usage and promote species diversity.

	Vacant Lot Cleanup

	Volunteer As a Recycling Block Captain Become part of a volunteer grassroots network and support the Blue Cart Recycling Program.

	Water Bill

	West Nile Virus West Nile virus can cause mild to severe illness. Most people who get infected do not get sick. Some get a mild, flu-like illness. In rarer cases, the virus can affect the brain and spinal cord, and can be fatal.

	Wood Chips The wood from trees and branches removed by the Bureau of Forestry is ground into wood chips.