Services

	Apply for Link Card, Food Stamps and Medical Assistance Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.

	Apply for Public Aid/Child Support Illinois Department of Healthcare and Family Services, formerly the Department of Public Aid, the state agency dedicated to improving the lives of Illinois' families through healthcare coverage and child support enforcement.

	Assisted Living Information A comparison of different living arrangements for Seniors in the City of Chicago

	Bees/Wasps/Hornets The Bureau of Rodent Control will remove bees, wasps and hornet nests near schools, nursing homes or similar facilities.

	Benefits CheckUp The Chicago Department of Family & Support Services links Chicago residents age 60 and better to more than 70 city, state and federal benefits to which they may be entitled

	Caregiving Assistance Services The Chicago Department of Senior Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.

	Case Management Services It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

	City Cooling Centers During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.

	City-Funded Home to Purchase, Affordable Properties List Affordable property list

	Dead or Damaged Trees The Bureau of Forestry coordinates the removal of parkway or trees in the public way that are dead or damaged.

	Department on Aging's Circuit Breaker and Illinois Cares RX The Illinois Department on Aging's Circuit Breaker program provides grants to senior citizens and persons with disabilities to help them reduce the impact of taxes and prescription medications on their lives.

	Dog Registration Dog license applications are now being accepted at both City Clerk Satellite facilities.

	Domestic Violence Help Line The Office on Domestic Violence continues to house and oversee the operation of the City of Chicago Domestic Violence Help Line. The Help Line is a 24-hour, toll-free confidential number that functions as a clearinghouse for domestic violence services and information.

	Emergency Food Assistance The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

	Emergency Food Assistance The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.

	Employment Information The CAREERS Service Center in room 100 of City Hall is open during regular business hours to assist individuals in searching and applying for open City of Chicago positions.

	Extreme Weather and Emergency Services The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

	Find Free Computer Centers and Wi-Fi Hotspots (TechLocator) TechLocator is a service to help Chicago residents and visitors find places that offer free or affordable technology resources and services, like computers with Internet access, Wi-Fi hotspots and technology training.

	Find Housing Information As the largest owner of rental property in Chicago, CHA offers a variety of housing opportunities for low-income families and senior citizens...

	Find Resident Services CHA's Plan for Transformation is much more than bricks and mortar. It's also about supporting families as they strive for self-sufficiency.

	Find Your Polling Place Find your Voting Information such as your polling place.

	Find Your Ward and Alderman Information about all 50 Wards and their Alderman.

	Free Amplified Phone, TTY and CapTel Program MOPD offers free amplified phones, Teletypewriters (TTYs) and CapTel devices.

	Get Vital Records The Cook County Clerk's office serves as the official record keeper for births, marriages and deaths that occur in Chicago and suburban Cook County. The Clerk's Bureau of Vital Statistics division provides copies of these documents for eligible individuals upon request.

	Get a Breast Exam and Mammogram A clinical breast examination is provided to clients prior to the mammogram, should be done annually.

	Get a Pelvic Exam and a Pap Smear Pelvic examination and pap smear are provided to women as needed.

	How to Find Weather Relief in Chicago While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

	Illegally Parked Vehicles Chicago uses tow trucks to remove illegally parked vehicles from bus stops, crosswalks, loading zones and other no-parking sites and tows them to a city auto pound.

	Illinois Domestic Violence Data and Information (ILDVDI) Clearinghouse The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.

	Insurance Counseling for Seniors Volunteer counselors with Senior Health Insurance Program (SHIP)offer free, one-on-one insurance counseling at our Regional Senior Centers.

	Library Services Services are provided by the Chicago Public Library free of charge; some may require a valid library card.

	Living in Illinois This section provides you with important information for living a full and productive life in Illinois.

	Make Genealogy Requests Online he Genealogy Unit of the Cook County Clerk's Bureau of Vital Records provides non-certified versions of birth, death and marriage records for the purpose of genealogical research.

	Parking Permit Zone Lookup Residents can look up their Residential Parking Permit Zone online.

	Pet Adoption Every companion animal deserves a loving home.

	Public Art Collection Use Explore Chicago and Google Maps to find the Chicago's public art collection.

	Rat Stoppage Tickets City of Chicago rodent control experts will inspect the interior of any private property at the request of its owner and offer an evaluation of the best possible means to eliminate a rat problem.

	Rats in Chicago Mayor Daley has continued Chicago's increasingly effective rodent abatement program, including four successful new strategies

	Real Property Transfer Tax Refund - Seniors Section 3-33-060(O) of the Municipal Code includes a refund provision for the CTA portion of the Real Property Transfer Tax for transfers valued at $250,000.00 or less to transferees who are age 65 years or older and will occupy the property as the principal dwelling place for at least one year following the transfer.

	Regional Senior Center Each Regional Center reflects the cultural diversity of the City of Chicago.

	Register a Compliment About a Chicago Police Officer If a member of the public is pleased with the service he or she received from an officer, and in particular if the officer has done something extraordinary, the Independent Police Review Authority encourages the member of the public to formally compliment the officer.

	Report Alley Light Out The Department of Transportation has implemented several group relamping programs to reduce outages and lower maintenance costs. Citizens are encouraged to call 311 to report any outages or vandalized fixtures

	Report City Vehicle Sticker Violation If you see a city sticker violation report it online.

	Report Viaduct Light Out Chicago has embarked on a program to greatly improve illumination under its viaducts.

	Report a Complaint Against a Chicago Police Officer If a member of the public is dissatisfied with the police service he or she has received or has a complaint against a Chicago Police Department member (civilian and sworn), he or she can report the incident directly to IPRA.

	Report a Dead Animal Reports of dead animals should be made to city's request line at 3-1-1.

	Request Senior Well Being Check Extreme hot or cold weather can severely affect the health and safety of Chicagoans. The City of Chicago's Extreme Weather Notification System can contact you or a loved one by telephone.

	Request a Garbage Cart More than 1.5 million, heavy duty plastic 96-gallon garbage carts with tight fitted lids often referred to as super carts are supplied free to single-family residences and apartment buildings of four units or less.

	Rodent Baiting, Rodent Control Chicago's Bureau of Rodent Control investigates all rat sightings and rodenticide is placed in rat burrows.

	Satellite Senior Centers The satellite senior centers, part of the Mayor’s vision to keep Chicago’s neighborhoods active, accessible and affordable for Chicago’s senior population, provide services, programs and activities closer to seniors on the neighborhood level.

	Senior Related Literature Information is the key element to accessing all programs and services for senior citizens. By placing a request an older person or caregiver receives information about the services offered by the Chicago Department of Family & Support Services.

	Senior Services Information and Assessment Assistance Accessing information on all the programs Family and Support Services has to offer for Senior Information and Assistance.

	Snow Program/Winter of 2012-2013 Information on overnight parking, snow ban and winter parking restrictions.

	Stray Animals and Lost Pets Nearly half of the 24,000 animals taken in at ACC each year are strays.

	Tips on Caring for your Dog Proper house-training of a puppy (or adult dog) is essential if he/she is to be a welcome member of the family. Fortunately, dogs have instincts that make it easy to teach them proper habits if we are consistent and patient with them. Because dogs are den animals they prefer not to soil their sleeping area. This is the basis of house-training.

	Vote Visit the Board of Election Commissioner for the City of Chicago for more information on Early Voting; Grace Period Voting; Absentee Voting/Voting by Mail. Also find information on Candidate Filing.

	West Nile Virus West Nile virus can cause mild to severe illness. Most people who get infected do not get sick. Some get a mild, flu-like illness. In rarer cases, the virus can affect the brain and spinal cord, and can be fatal.