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311 Frequently Asked Questions...
311 Frequently Asked Questions
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A Guide for Candidates to Elected Office of the City of Chicago
Chicago’s Campaign Financing Ordinance, Chapter 2-164 of the Municipal Code, imposes restrictions on candidates for elected City office, including incumbents running for re-election.
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Bullying Prevention
Welcome to the CDPH Bullying Prevention Working Group web page. This page is for youth, parents, adults who work with youth, stakeholders, etc. who want to find resources to prevent bullying in their schools and communities.
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Carbon Monoxide Information
Frequently Asked Questions about Carbon Monoxide Information
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Chicago Area HIV Integrated Services Council (CAHISC)
The HIV Prevention Planning Group (HPPG) is a diverse group of 35 volunteers who develop an HIV prevention plan for the city of Chicago and oversee how the Chicago Department of Public Health (CDPH) implements it. The HPPG works with communities to identify HIV prevention needs and address gaps in HIV prevention services.
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Chicago Board of Ethics - A General Guide for the Public
The Board of Ethics, established in 1987, administers and enforces Chicago’s Governmental Ethics and Campaign Financing Ordinances (Chapters 2-156 and 2-164 of the City’s Municipal Code). These laws establish conflict of interests standards for City employees, elected officials, appointed officials, lobbyists, contractors, candidates for elected City office, campaign contributors, and others who interact with City government personnel.
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Chicago Cultural Plan
In February 2012, the City of Chicago’s Department of Cultural Affairs and Special Events (DCASE) launched an exciting initiative to develop a cultural plan for Chicago. Released in October 2012, the plan created a framework to guide the city’s future cultural and economic growth.
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Chicago Health Alert Network
The private Health Alert Network (HAN) is a secure communications network for Chicagoland public health professionals and partners.
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Chicago Maps
Chicago community area and citywide maps.
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Chicago Reports on City's Response to Domestic Violence
The Mayor’s Office on Domestic Violence (MODV) and the City of Chicago’s Domestic Violence Advocacy Coordinating Council (DVACC) today released a groundbreaking, book-length assessment describing every level of Government, not-for-profit and private response to domestic violence.
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Children Services Income Guidelines
Families can access quality Head Start/Early Head Start programs that offer quality care and development with a unique supportive services component for little or no cost.
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Community Action for Domestic Violence
Recognize that domestic violence has a serious and negative impact on the quality of life in our city. It is everybody's business.
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Comprehensive Chemical Analysis
Comprehensive Chemical Analysis for the years of 2009, 2008, 2007, 2006. The report is compiled four times a year.
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Contextualized Literacy for the Workplace Program Locations
Contextualized Literacy is designed to raise the literacy levels of participants within a particular occupational context. Adult learners with low academic skill levels advance more rapidly when their learning is contextualized to a particular career or industry.
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Developer Services FAQ's
The following is a list of questions frequently asked by our customers. Audience participants at DOB sponsored workshops also raised many of these questions.
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Domestic Violence and the Work Place
If your abuser is harassing or threatening you at work, you may want to think about creating a safety plan for your job. A work-place safety plan is a way for you to identify and make changes to your daily routine which may increase your physical safety and emotional well-being.
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Domestic Violence and the Work Place - Victim’s Economic Security and Safety Act (VESSA)
The Illinois Victim’s Economic Security and Safety Act, or VESSA, provides up to 12 weeks of unpaid leave to an employee who is a victim of or who has a family member who is a victim of domestic or sexual violence to address issues arising from domestic or sexual violence.
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Emergency Preparedness for Pet Owners
Necessary precautionary steps in the case of floods, fires, blizzards, terrorism.
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Environmental Protection Agency (EPA) Resources For Students
Get ready to explore your environment and learn about neat things you can do to protect it. There are games, pictures, stories and other fun things.
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Ethics and Campaign Financing: A guide for persons or business entities that have or seek contracts with the City of Chicago
Chicago’s Governmental Ethics and Campaign Financing Ordinances (Chapters 2-156 and 2-164 of Chicago’s Municipal Code, respectively) impose restrictions on the interactions of persons and business entities who are City contractors or vendors (or who seek City contracts) with City employees or officials. This brochure summarizes these restrictions.
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Facts and Figures about People with Disabilities in Chicago and the U.S.
Statistical information about people with disabilities in Chicago and the U.S.
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Free Business Counseling at BACP Solution Station
Visit the Small Business Solution station every Tuesday, Wednesday and Thursday and get free business counseling, legal assistance and financial and loan assistance from our trusted non-profit partner agencies.
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GIS Data
The City of Chicago provides free GIS data for download in compressed shapefile (ESRI) format. Available data sets include administrative and political boundaries, special incentive programs, points of interest and transportation features. Also, data sharing agreements for non-governmental and governmental entities.
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General Facts About Domestic Violence
Some general facts to know about Domestic Violence.
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Gift Restrictions
Before they accept any gift, City employees and officials should consider not only whether the law permits them to keep the gift, but whether accepting it may create the perception that their independent judgment will be compromised.
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Green Design
Green designs and ideas that we can all use to help use water more wisely.
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Guidelines for Writing and Reporting about People with Disabilities
The Mayor’s Office for People with Disabilities provides information to print and broadcast reporters, students, disability organizations and the general public about terminology and portrayal issues concerning people with disabilities.
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Helpful tips for anyone applying for a Green Permit: Menu Items
Green Permit Menu Items
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Homeless Outreach and Engagement
The first step in housing homeless people is to engage them in the process. For most that is easy, they are anxious to regain the stability of permanent housing. But for others who have a history of life on the streets or making the rounds of shelters, engagement can be a challenge. The Department of Family and Support Services conducts a variety of outreach activities.
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Housing First
Safe, secure housing provides a powerful incentive to those who have suffered homelessness. People are motivated to focus on the services that will help them retain their new home, stability and independence.
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Improper Influence and Conflicts of Interest
In advisory opinion 00008.A, the Board of Ethics addresses the phrase "participate in [the] making [of] a governmental decision," as used in sections2-156-030(a) (Improper Influence) and 2-156-080(a) (Conflicts of Interest) of the Ethics Ordinance.
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Information for Appointed Officials
Appointed Officials (persons who are appointed to or serve on City Boards and Commissions) are subject to the provisions of the City's Governmental Ethics and Campaign Financing Ordinances. Click Here for a summary of how these provisions affect appointed officials.
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Information for Children Exposed to Domestic Violence
Exposure to Domestic Violence, either experienced directly or witnessed between caregivers can have a detrimental effect on children.
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Information for Concerned Friends & Family Members
Every year, millions of domestic violence victims suffer from the horrors of abuse alone. Having been isolated by their abusers from friends and family, many are disconnected from sources of support, strength and safety. By reaching out to your friend or family member and breaking the silence, you can make a difference.
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Information for Faith Leaders
A faith community has a responsibility to provide care for families in need. In addition, it exhorts society to share compassion and comfort with those afflicted by personal tragedy. Leaders of the faith community are encouraged to create a unified response to domestic violence.
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Information for Health Care Professionals
In many instances health care professionals are the first to intervene after an abusive incident occurs. It is therefore crucial that appropriate intervention strategies be identified and implemented. By accurately assessing the cause of injury, providing necessary medical care, and offering referrals to community resources, health care professionals have the potential to be valuable sources of support. Leaders in the field have identified the following strategies to make interventions by health care professionals more effective.
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Information for Legal Assistance
The Illinois Domestic Violence Act (IDVA) provides strong legal help for victims of domestic violence within an Order of Protection (OP).
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Inter-Faith Leadership Advisory Committee
The Chicago Mayor's Office on Domestic Violence Interfaith Advisory Committee gathers together to create a unified and faithful response to Domestic Violence through prevention awareness, education, the creation of safe, healing and redemptive space, and resources with and for clergy, professionals, and lay leaders within all faith communities.
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Intergovernmental Links
Listing of intergovernmental links
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Job Resources for Youth
List of Job Resources for Youth
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Mandatory Ethics Training Schedule
All classes take place at the above address and last approximately 90 minutes.
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Mortgages
Programs to assist potential homeowners and existing homeowners with their mortgage.
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Plan to End Homelessness
Chicago’s Plan to End Homelessness represents a new approach. Rather than place homeless people in temporary shelters, the goal is to find them permanent housing with supportive services right away.
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Plan to Homelessness Annual Reports
The Chicago Department of Family and Support Services tracks research on homelessness in annual reports.
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Political / Campaign Contribution Information
The following is an overview of the City's prohibitions and limitations regarding political contributions. The law on political contributions can be reviewed in the Campaign Financing Ordinance.
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Porch FAQ
Frequently asked questions about porch safety.
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Procurement Fundamentals 2012
The City of Chicago's Guide to Procurement Fundamentals
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| Provider Survey on the Economic Downturn | |
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Regional Center Computer Classes
Learn how to become computer savvy with one of the Regional Center classes.
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Rents Right
The City of Chicago, in partnership with tenant and landlord organizations, has formed the Rents Right campaign to educate Chicagoans about the legal responsibilities and rights of renters and property owners.
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Reports - Help Line Zip Code Area Profiles
Chicago ZIP Code Area Profiles is the annual profile report of the characteristics of victim callers to the Chicago Domestic Violence Help Line. On a yearly basis, the Help Line answers over 20,000 calls from persons in the Chicago area.
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Reports - National Institute of Justice Grant for Domestic Violence Help Line
At the end of 2003, the Mayor's Office of Domestic Violence in collaboration with the Center for Urban Research and Learning (CURL) at Loyola University Chicago were awarded a grant from the National Institute of Justice to conduct an evaluation of the City of Chicago Domestic Violence Help Line. This is a two-year evaluation project ending January 2006. The evaluation focuses on the user’s perspective of the Help Line.
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Research, Reports and Data Resources
Research, Reports and Data Resources - Children and Youth and Homelessness
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Resources for Professionals - Office of Violence Prevention
The Office of Violence Prevention offers professional development training sessions on a variety of violence prevention topics.
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Safe Havens: Supervised Visits & Safe Exchange Grant Program
As part of their participation as a demonstration site for the Safe Havens Supervised Visitation and Safe Exchange Program, three Chicago visitation centers and their collaborative partner, the Mayor’s Office on Domestic Violence, explored how the current design, processes, and procedures of visitation and exchange centers account for aspects of culture.
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Safety Planning
The most dangerous time for many victims of domestic violence is when they are thinking about or actively trying to end the relationship. A personal safety plan is a way for you to identify strategies to protect yourself during this dangerous time.
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Services for Ex-Offenders
The Chicago Department of Family and Support Services’ Community Reentry Support Centers can assist ex-offenders in achieving self-sufficiency while successfully reintegrating into local communities.
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Summary of Youth Services
Here is some background information on the services provided by the Chicago Department of Family and Support Services Youth Services Division:
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Survive Alive House
The Public Education Section of the Chicago Fire Department's Fire Prevention Bureau has collaborated with the Chicago Public Schools, Archdiocese of Chicago, and hundreds of pre-schools to provide a Fire/Burn prevention type of program at the pre-kindergarten through 8th grade levels.
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The Top 10 Tips for Communicating with People with Disabilities
These tips should help in better communication with People with Disabilities.
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Useful Green Links
This page contains many useful links to Green sites
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Water Treatment Education
Links to specific information for students, teachers, and the general public. Watch the Water Treatment Video.
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What Can I Do to Conserve and Manage Water?
Chicago was built in this very location because of its access to water. Lake Michigan and the other Great Lakes hold one-fifth of the Earth's fresh water.
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What is Domestic Violence?
Domestic violence occurs when one partner uses physical, emotional, sexual and/or financial abuse to maintain power and control over the other.
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Your Business Is Certified, Now What?
Department of Procurement Services Newly Certified Booklet
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