City Services
City Services


Services



(Online Service) Apply for Link Card, Food Stamps and Medical Assistance Apply for Link Card, Food Stamps and Medical Assistance 
Use the Illinois Web Benefits Online Application System to apply for SNAP, cash or medical assistance. Follow the instructions on the first page of the application process.

 

  Apply for Public Aid/Child Support 
Illinois Department of Healthcare and Family Services, formerly the Department of Public Aid, the state agency dedicated to improving the lives of Illinois' families through healthcare coverage and child support enforcement.

 

  Assisted Living Information 
A comparison of different living arrangements for Seniors in the City of Chicago

 

(Online Service) Benefits CheckUp Benefits CheckUp 
The Chicago Department of Family & Support Services links Chicago residents age 60 and better to more than 70 city, state and federal benefits to which they may be entitled

 

  Bids, RFP, RFQ, RFI, Small Order 
All documents, included those listed here, are available in our Bid and Bond Room. Online responses are not yet available.

 

  Bike Safety & Education 
Information about bike safey and education.

 

  Board of Health Meeting 
The Chicago Board of Health formulates health policies and advises the Mayor and the Chicago Department of Public Health Commissioner on all health issues.

 

  Caregiving Assistance Services 
The Chicago Department of Senior Services offers a variety of programs and services for families who are caring for their older loved ones. We know that your goal as an informal caregiver is to help your loved one maintain as much control over their own lives as possible under the circumstances. Our goal is to help you do that.

 

  Case Management Services 
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

 

  Case Management Services 
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

 

  City Cooling Centers 
During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.

 

  Communicable Disease Program 

 

  Community Service Center Location 
DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday, Tuesday, Thursday, and Friday. On Wednesday, all of the centers are open from 11 a.m. until 7 p.m. City residents who need assistance can drop in or schedule an appointment in advance.

 

(Online Service) Customer Service Survey for Food Service Managers/Owners Customer Service Survey for Food Service Managers/Owners 
Customer Service Survey for food service managers/owners.

 

  DFSS Veterans Resource Office Services 
The City of Chicago’s Veterans Resource Office is a one-stop clearing house designed to provide assistance for better living and health services to veterans of the United States armed forces and their surviving spouses.

 

(Online Service) Department on Aging's Circuit Breaker and Illinois Cares RX Department on Aging's Circuit Breaker and Illinois Cares RX 
The Illinois Department on Aging's Circuit Breaker program provides grants to senior citizens and persons with disabilities to help them reduce the impact of taxes and prescription medications on their lives.

 

  Domestic Violence Help Line 
The Office on Domestic Violence continues to house and oversee the operation of the City of Chicago Domestic Violence Help Line. The Help Line is a 24-hour, toll-free confidential number that functions as a clearinghouse for domestic violence services and information.

 

  Emergency Rental Assistance 
Emergency Rental Assistance is available for people suffering financial hardship due to a crisis such as loss of job, home fire or illness. The program is intended to allow families to maintain housing during the time it takes to regain stability.

 

(Online Service) Extreme Weather and Emergency Services Extreme Weather and Emergency Services 
The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 

  Find Mental Health Services in 2012 
2012 Mental Health Services

 

  Find Out about Recommended Childhood Immunizations 
Vaccines are among the most successful and cost effective public health tools available for preventing disease and death.

 

  Find a Community Health Center - For Underserved and Special Populations 
Community Health Centers are locally-based health care clinics that provide comprehensive primary and preventive care to underserved populations, such as the uninsured, low income, Medicaid recipients, and racial and ethnic minorities.

 

  Find a Neighborhood Health Clinic 
Department of Public Health provides services to Family Case Management, Family Planning, Mammography Screenings, Mental Health, WIC, HIV/STD/AIDS, TB, etc. Find a clinic near your.

 

  Find/Get A Flu Shot 
Find/Get a Flu Shot

 

(Online Service) Food Establishment Complaint Food Establishment Complaint 
This service request is used to report problems related to food safety at restaurants.

 

  Food Protection Division 
The CDPH Food Protection Program is responsible for inspecting all establishments serving food to citizens of Chicago.

 

  Get Family Planning 
Our clinics provide Family Planning services including Birth Control methods.

 

  Get Free Condoms 
The STI Specialty Clinics & HIV Early Intervention Services are drop-in specialty clinics that diagnose and treat sexually transmitted infections (STI) and provide information about condom use and other STI prevention methods.

 

  Get Free STI/HIV/AIDS Pamphlets/Brochures 
The Educational Resource & Information Center provides free STI/HIV/AIDS prevention education materials, pamphlets, brochures, and/or condoms for disbursement within the City of Chicago.

 

  Get HIV/STI Data 
This page provides a detailed picture of HIV, AIDS and STIs in Chicago, along with insights into our successes and the challenges we face in the future.

 

  Get Shots (Vaccines) 
Our clinics provide Vaccines, Shots, Immunizations for Elementary, High School and College students, flu & pneumonia and more.

 

  Get Statistics Related to Public Health in Chicago 
Statistics related to public health in Chicago are available from the City of Chicago's Open Data Portal. The data is provided by the Chicago Department of Public Health's Epidemiology & Public Health Informatics Program.

 

  Get Substance Abuse Treatment/Intervention CDGA Supplemental Forms 
Get Substance Abuse Treatment/Intervention CDGA Supplemental Forms

 

  Get a Breast Exam and Mammogram 
A clinical breast examination is provided to clients prior to the mammogram, should be done annually.

 

  Get a Pelvic Exam and a Pap Smear 
Pelvic examination and pap smear are provided to women as needed.

 

(Online Service) HIV/AIDS Online Courses HIV/AIDS Online Courses 
CDPH, STI/HIV/AIDS, Capacity Building & Training Unit developed FREE online courses that are available 24 hours a day, seven days a week (24/7).

 

  HIV/STI Data Statistics 
This page provides a detailed picture of HIV, AIDS and STIs in Chicago, along with insights into our successes and the challenges we face in the future.

 

  HomeMod - Accessible Funding Brochure 
Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.

 

  Homeless Outreach and Engagement 
Many homeless residents are eager to regain the stability of permanent housing. But for others who have a history of life on the streets or making the rounds of shelters, engagement can be a challenge. The Department of Family and Support Services (DFSS) conducts a variety of outreach activities.

 

  Homeless Prevention 
The best way to end homelessness is to prevent it from occurring in the first place.

 

(Online Service) How to Find Weather Relief in Chicago How to Find Weather Relief in Chicago 
While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 

  Illinois Domestic Violence Data and Information (ILDVDI) Clearinghouse 
The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.

 

  Independent Living Program (ILP) 
Individuals are referred for ILP services from various sources such as self referrals, social workers, discharge planners, and others.

 

  Institutional Review Board (IRB) Forms 
The Chicago Department of Public Health (CDPH), through the Institutional Review Board (IRB), monitors research involving the Chicago Department of Public Health patients/clients and staff.

 

  Insurance Counseling for Seniors 
Volunteer counselors with Senior Health Insurance Program (SHIP)offer free, one-on-one insurance counseling at our Regional Senior Centers.

 

  Keeping the Chicago River Clean 
Chicago has two boats that are dedicated to keeping the Chicago River clean and its banks graffiti free.

 

  Living in Illinois 
This section provides you with important information for living a full and productive life in Illinois.

 

  Mental Health Counseling/Therapy 
Care that can provide supports for emotional, traumatic, or behavioral difficulties.

 

  Municipal Health Rules, Regulations, & Public Notices 
Rules, Regulations, & Public Notices as they pertain to public health

 

  Regional Senior Center 
Each Regional Center reflects the cultural diversity of the City of Chicago.

 

(Online Service) Report a Pushcart Food Vendor Report a Pushcart Food Vendor 
Report health or sanitary problems with pushcart food vendors.

 

  Report an Elevated Blood Lead Level 
To combat lead poisoning, the Chicago Department of Public Health (CDPH) works to ensure children are tested for lead, to educate parents and property owners of the dangers of lead, and to enforce city and state laws.

 

  Report an Illegal Sale of Tobacco Products to a Youth 
The Chicago Department of Public Health in partnership with the Department of Business Affairs and Consumer Protection’s Compliance and Investigation Division, conducts underage tobacco sales to determine if a vendor is adhering to the underage tobacco sale laws.

 

  Request Blood Lead Screening 
Department of Public Health has several phlebotomists who will come onsite to daycare centers, Head start, faith-based and community organizations, clinics, and health fairs for free lead blood screening.

 

(Online Service) Request Senior Well Being Check Request Senior Well Being Check 
Extreme hot or cold weather can severely affect the health and safety of Chicagoans. The City of Chicago's Extreme Weather Notification System can contact you or a loved one by telephone.

 

  Request Tobacco Prevention for Middle Schools 
Preventing youth from smoking cigarettes is crucial in keeping them smoke-free for a lifetime. The Chicago Department of Public Health implements Project Towards No Tobacco Use (Project TNT) prevention program to middle age youth in schools and community-based organizations.

 

(Online Service) Request a Lead Hazard Home Inspection Request a Lead Hazard Home Inspection 
The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.

 

  Request an Exposure to Secondhand Smoke Screening 
Secondhand smoke can affect the health of those who live with a smoker or who are in another environment where someone is smoking.

 

  Review of Your STI/HIV/AIDS Prevention Education Materials 
The Community Review Standards Panel (CSRP) is a service unit of the STI/HIV/AIDS Division, Capacity Building & Training Section (HIV/AIDS Training Unit).

 

  STI/HIV Capacity Building, Training and Technical Unit 
The Chicago Department of Public Health, STI/HIV Capacity Building, Training and Technical Assistance Unit and Educational Resource and Information Resource and Information Center (ERIC).

 

  STI/HIV/AIDS Evaluation 
Chicagoans' health needs are diverse, just like our communities. CDPH is dedicated to working continously in partnership with community members to promote the best public health practices.

 

  Satellite Senior Centers 
The satellite senior centers, part of the Mayor’s vision to keep Chicago’s neighborhoods active, accessible and affordable for Chicago’s senior population, provide services, programs and activities closer to seniors on the neighborhood level.

 

(Online Service) Senior Related Literature Senior Related Literature 
Information is the key element to accessing all programs and services for senior citizens. By placing a request an older person or caregiver receives information about the services offered by the Chicago Department of Family & Support Services.

 

(Online Service) Senior Services Information and Assessment Assistance Senior Services Information and Assessment Assistance 
Accessing information on all the programs Family and Support Services has to offer for Senior Information and Assistance.

 

  Services for the Formerly Incarcerated 
The Chicago Department of Family and Support Services’ Community Reentry Support Centers can assist formerly incarcerated residents in achieving self-sufficiency while successfully reintegrating into local communities.

 

  Shelter System 
The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

 

  Sign Up for Text 4 Babies 
Get support throughout your pregnancy and your baby's first year with FREE text messages on topics like prenatal care, baby health, parenting and more.

 

  Sign up to receive Food Alerts and Recalls 
The best way to stay on top of food recalls and alerts is by signing up to receive automatic emails when government agencies issues food recalls.

 

  Strategic Plan 
The Chicago Plan for Public Health System Improvement 2006-2011 assesses the public health system and identifies strategies to improve its functioning. The Chicago Partnership for Public Health completed the plan in coordination with CDPH.

 

  Summer Nutrition Program 
When school is out for the summer, Chicago residents 18 years of age or younger can access free, nutritional meals at dozens of locations around the city through the Summer Nutrition Program.

 

  The Office of Adolescent and School Health 
The Office of Adolescent and School Health (OASH) maximizes resources to promote and improve children's health throughout Chicago.

 

  Toward a Healthy Future Initiative 
The Toward a Healthy Future Policy Agenda is a multi-disciplinary policy agenda intended to be used by all stakeholders of the health, welfare, and safety of Chicago individuals, families, and communities.

 

  Tuberculosis Control Program 
CDPH Tuberculosis Control Program

 

  Understand Health Code Requirements for Food Establishments 
The Chicago Department of Public Health (CDPH) is committed to protect the public's health by conducting science-based inspections of all food establishments.

 

  Veteran's Resource Office 
The City’s Veterans Resource Office helps U.S. veterans and family members navigate the maze of government benefits and civilian resources. The one-stop clearing house provides current information on programs and services available at all levels of government and community organizations.

 

  Veteran's Resources 
Listing of Municipal, County and State Partnership Agencies with the Chicago Department of Family and Support Services

 

  Veterans Resources - Federal Partner Agency Links 
Listing of National and Federal Partnership Agencies with the Chicago Department of Family and Support Services

 

  Veterans Resources - Community Partner Agency Links 
Listing of Partnership Agencies with the Chicago Department of Family & Support Services

 

  WIC (Women Infant Children program) 
Provides nutritious foods and counseling to eligible pregnant, breastfeeding, postpartum women, children and infants.

 

(Online Service) Weed Control Weed Control 
High weeds can conceal illegal activities, obscure dangerous debris, harbor rodents, serve as a breeding ground for mosquitoes and West Nile Virus and contribute to allergies and breathing difficulties. That's why Streets & Sanitation's Bureau of Street Operations is aggressive about keeping overgrown weeds from becoming a problem in our neighborhoods.

 

  West Nile Virus 
West Nile virus can cause mild to severe illness. Most people who get infected do not get sick. Some get a mild, flu-like illness. In rarer cases, the virus can affect the brain and spinal cord, and can be fatal.

 

  Youth Activities in Chicago 
Then Chicago Department of Family and Support Services (FSS) funds organizations that provide a variety of fun, challenging and safe ways for young people to develop self-esteem, a sense of responsibility and life skills.