The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.
The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.
|Mar 5, 2015||Know Before You Begin a Home Repair Project|
|Jan 15, 2015||Looking for a Small Business Loan – The City of Chicago Can Help|
|Dec 12, 2014||Know Before You Get a Loan|
|Nov 12, 2014||Know Before You Hail|
|Dec 9, 2014||TSA Service Animal Expectation Document|
|Feb 27,2015||City of Chicago Sets Series of Free Events For ‘NATIONAL CONSUMER PROTECTION WEEK’|
|Feb 17,2015||City of Chicago Cracks Down On Tax Preparers During Undercover Operation|
|Nov 15,2014||As Winter Chill Takes Hold, Mayor Emanuel Joins City Departments to Remind Residents To Take Precautions During Cold Weather|
|Oct 09,2014||City of Chicago Investigators Crackdown on 165 Businesses In 60 Days For Tobacco Violations|
|Sep 03,2014||City of Chicago Investigation Taregets Back to School Retailers|