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Consumer Protection

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The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.

The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.

Alerts (Consumer Protection)

Severe Alert Mar 5, 2015 Know Before You Begin a Home Repair Project
Severe Alert Jan 15, 2015 Looking for a Small Business Loan – The City of Chicago Can Help
High Alert Dec 12, 2014 Know Before You Get a Loan
High Alert Nov 12, 2014 Know Before You Hail
Low Alert Dec 9, 2014 TSA Service Animal Expectation Document

Most Recent News (Consumer Protection)

Feb 27,2015 City of Chicago Sets Series of Free Events For ‘NATIONAL CONSUMER PROTECTION WEEK’
Feb 17,2015 City of Chicago Cracks Down On Tax Preparers During Undercover Operation
Nov 15,2014 As Winter Chill Takes Hold, Mayor Emanuel Joins City Departments to Remind Residents To Take Precautions During Cold Weather
Oct 09,2014 City of Chicago Investigators Crackdown on 165 Businesses In 60 Days For Tobacco Violations
Sep 03,2014 City of Chicago Investigation Taregets Back to School Retailers

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Supporting Information

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