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Consumer Protection

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The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.

The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.

Alerts (Consumer Protection)

High Alert Dec 12, 2014 Know Before You Get a Loan
High Alert Nov 20, 2014 Know BEFORE YOU PAY FOR IMMIGRATION SERVICES Language:
High Alert Nov 18, 2014 Know Your Credit Report and Know How to Fix Your Credit Report
High Alert Nov 12, 2014 Know Before You Hail
High Alert Aug 12, 2014 Know Before You Book A Vacation Rental

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Most Recent News (Consumer Protection)

Nov 15,2014 As Winter Chill Takes Hold, Mayor Emanuel Joins City Departments to Remind Residents To Take Precautions During Cold Weather
Oct 09,2014 City of Chicago Investigators Crackdown on 165 Businesses In 60 Days For Tobacco Violations
Sep 03,2014 City of Chicago Investigation Taregets Back to School Retailers
Jun 05,2014 Travelers at Chicago O'Hare Treated to Relaxing Security Checkpoint Experience
May 07,2014 City Cracks Down on Fraudulent Immigration Service Providers

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