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Consumer Protection

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The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.

The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.

Most Recent News (Consumer Protection)

Feb 03,2016 New Lobbyist Data Sets
Jan 08,2016 CTA Announces Next Step Toward Making its Rail System 100% Accessible
Oct 14,2015 Property Tax Incentive Approved for New West Ridge Auto Dealership
Sep 04,2015 Citywide Invesitgation Ensures Back to School Retailers Are Compliant During School Supply Shopping Season
Jul 17,2015 Mayor Emanuel Commemorates the 25th Anniversary of Americans with Disabilities Act (ADA)

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