The City provides consumers with information about their rights and helps in protecting them from fraud and deceptive practices such as mortgage fraud or home repair fraud; provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves; and promotes consumer awareness by hosting and attending educational forums throughout the year.
The City helps consumers when they have been victims of fraud and helps to resolve complaints against businesses through mediation. If mediation is unsuccessful, charges may be brought to obtain consumer restitution or fines.
|Aug 12, 2014||Know Before You Book A Vacation Rental|
|Jul 3, 2014||Longer Life & Reduced Inspections for Chicago Taxicab Vehicles!|
|May 21, 2014||Consumer Self-Help Guide Now Available|
|Oct 09,2014||City of Chicago Investigators Crackdown on 165 Businesses In 60 Days For Tobacco Violations|
|Sep 03,2014||City of Chicago Investigation Taregets Back to School Retailers|
|Jun 05,2014||Travelers at Chicago O'Hare Treated to Relaxing Security Checkpoint Experience|
|May 07,2014||City Cracks Down on Fraudulent Immigration Service Providers|
|Apr 07,2014||CDPH Encourages Residents to “Prepare to Help” During National Volunteer Week|