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10 Shopping Tips for Parents Find shopping tips parents can use when shopping for gifts.

10 Things Every Consumer Should Know About Auto Repair When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money. It is equally important to know that the repair service is dependable. In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. Chapter 4-228.

10 Things Every Consumer Should Know About Credit Download the booklet - 10 Things Every Consumer Should Know About Credit

2013 Consumer Recalls Find children products that were recalled.

About Blue Cart Recycling Information about the Blue Cart recycling program.

BPA-Free Kids Ordinance Information On May 13, 2009, the Chicago City Council enacted the BPA-Free Kids Ordinance. The ordinance restricts the sale of any container designed to be filled with food or liquid to be used for a child under the age of three that contains Bisphenol A. The ordinance goes into effect on January 31, 2010.

Battery Button Dangers Small, coin-sized batteries can be found in products in nearly every home in America.Young children and senior adults are unintentionally swallowing the button batteries and in some cases, the consequences are immediate and devastating.

Bed Bug Information Bed bugs can be found almost anywhere, from apartment buildings to four star hotel rooms. Recently, they have become more problematic. Possible reasons include modern bed bugs’ resistance to pesticides, increased travel, global warming, and lack of public awareness.

Business Affairs and Consumer Protection Hearing Schedule The Department of Business Affairs and Consumer Protection holds hearings and community meetings in its Room 805 offices.

Cable Operator Contact Information For additional information, please refer to the company's website, or call the Department of Business Affairs and Consumer Protection at 312-744-4052.

Certification of Weighing and Measuring Devices All devices used for weighing or measuring, where products are directly sold to consumers, must be certified by the City of Chicago.

Clean Indoor Air Ordinance (No Smoking) Chicago's Clean Indoor Air Ordinance

Condominium Ordinance Information Condominium Ordinance Information

Consumer Connection Consumer Connection is aired on Chicago Municipal Television throughout the year.

Consumer Recalls The City of Chicago Department of Business Affairs & Consumer Protection (BACP) provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves.

Consumers BACP protects consumers from fraud by resolving complaints and taking action against fraudulent businesses. BACP promotes consumer awareness through education and information to help consumers protect themselves.

Energy Disclosure Application The Application for Energy Disclosure is used to request gas or electric disclosures on a particular address and / or unit number.

Ethics and Campaign Financing: A guide for persons or business entities that have or seek contracts with the City of Chicago Chicago’s Governmental Ethics and Campaign Financing Ordinances (Chapters 2-156 and 2-164 of Chicago’s Municipal Code, respectively) impose restrictions on the interactions of persons and business entities who are City contractors or vendors (or who seek City contracts) with City employees or officials. This brochure summarizes these restrictions.

File a Discrimination Complaint The Commission on Human Relations receives, investigates, and rules on discrimination complaints filed under the Chicago Human Rights Ordinance and Chicago Fair Housing Ordinance. For more information about the kinds of discrimination these ordinances prohibit and what remedies are available, please see Discrimination Cases as well as the applicable Ordinances and Regulations.

Food Establishment Signs, Regulations & Forms Food Establishment Signs, Regulations and Forms

Heads Up On Holiday Shopping We are providing consumers with information on how to make good choices while shopping and protect them from scams, both online and at retail stores.

Home Repair Tips For Consumers The City of Chicago is offering consumers smart tips on how to choose the right contractor and how to detect red flags to avoid getting scammed by a rip off contractor.

Information for Appointed Officials Appointed Officials (persons who are appointed to or serve on City Boards and Commissions) are subject to the provisions of the City's Governmental Ethics and Campaign Financing Ordinances. Click Here for a summary of how these provisions affect appointed officials.

Investigation of Discrimination Complaints The Commission on Human Relations receives, investigates, and rules on discrimination complaints filed under the Chicago Human Rights Ordinance and Chicago Fair Housing Ordinance.

License Appeal Commission (LAC) 2013 Meeting Schedule Dates listed for the (LAC) 2013 Meeting Schedule

Liquor License Community Meetings The Department of Business Affairs & Consumer Protection/Local Liquor Control Commission assists local community members and licensees in resolving these problems together by facilitating community meetings.

Made in Chicago The City of Chicago Department of Housing and Economic Development promotes a vibrant economy by encouraging job creation and development of new businesses. The department focuses on business attraction, retention, and expansion of businesses in all sectors, utilizing Local Industrial Retention Initiatives (LIRI) Councils, department staff and often by partnering with community organizations such as World Business Chicago. One of the department’s most popular programs is Made in Chicago.

Mortgage and Foreclosure Rescue Scams Foreclosure Rescue and Loan Modification Scams

New Federal Requirements for Crib Standards Beginning June 28, 2011 all cribs sold in the United States must meet new federal requirements for overall crib safety.

Personal Finance Resource Directory Various personal financial resources that are available.

Private Booting Information The Department of Business Affairs and Consumer Protection licenses and regulates private vehicle booting businesses in the city of Chicago

Public Chauffeur Information Information pertaining to public chauffeurs in Chicago.

Public Chauffeur Licenses Currently Suspended. Public Chauffeur Licenses Currently Suspended.

Public Vehicle Industry Investigation Form The Public Vehicle Industry Investigation Form provides an opportunity to drivers or medallion owners to make complaints against other industry members.

Purchasing A Mattress In Chicago Before buying a mattress, there are certain things every consumer should know.

Recalls on Children's Products Recalls on Children products

Recursos sobre discriminación en español / Discrimination Resources in Spanish La Comisión de Relaciones Humanas publica información en español sobre las Ordenanzas de Discriminación en la Ciudad de Chicago y como se hacen cumplir. Usted puede descargar información usando el link que aparece abajo.

Refund Anticipation Loans (Instant Refunds). What Consumers Need To Know. The High Cost of “Instant Refunds” or Refund Anticipation Loans. Important tips for Consumers during Tax Season.

Respond to a Discrimination Complaint Filed Against You The Commission on Human Relations receives, investigates, and rules on discrimination complaints filed under the Chicago Human Rights Ordinance and Chicago Fair Housing Ordinance.

Sale of Alcohol To Minors Repeat Offenders Click to see a list of Sale of Alcohol to Minors (SAM) Repeat Offenders within the past two years.

Service Animals Service animals are animals that are individually trained to perform tasks for people with disabilities such as guiding people who are blind, alerting people who are deaf, pulling wheelchairs, alerting and protecting a person who is having a seizure, or performing other tasks.

Settlement and Mediation of Discrimination Cases The Commission on Human Relations receives, investigates, and rules on discrimination complaints filed under the Chicago Human Rights Ordinance and Chicago Fair Housing Ordinance.

Taxicabs in Chicago Video Click here to watch a video on The Chicago Taxi Industry " Keeping Taxicabs Safe, Reliable and Available to the Public."

Tips to Avoid Post Storm Damage Scams Tips to avoid post storm damage scams