City Services
City Services


Services



(Online Service) Alerts from NotifyChicago Alerts from NotifyChicago 

 

(Online Service) Apply for an Inspection Request Apply for an Inspection Request 
The Department of Buildings' inspectional bureaus require anyone requesting an inspection to submit that request via an online form.

 

  Assisted Living Information 
A comparison of different living arrangements for Seniors in the City of Chicago

 

(Online Service) Auto Pound Locations Auto Pound Locations 
Here is a listing of Chicago's auto pounds.

 

(Online Service) Bees/Wasps/Hornets Bees/Wasps/Hornets 
The Bureau of Rodent Control will remove bees, wasps and hornet nests near schools, nursing homes or similar facilities.

 

  Before and After School Programs 
Before and after school programs provide a safe, fun environment for all students to participate in academic, leisure and recreational activities outside of the traditional school day. Students are exposed to a variety of experiences including sports, literacy, and technology.

 

  Bike Parking 
Bike Parking is an essential part of bicycling facilities in all cities, providing the bicyclist with a secure place to lock their bike at their trip destination.

 

  Bike Safety & Education 
Information about bike safey and education.

 

(Online Service) Building Violations Online Building Violations Online 
Look up Building Violations Online

 

(Online Service) CAPS Brochures and Information (Chicago Alternative Policing Strategy) CAPS Brochures and Information (Chicago Alternative Policing Strategy) 

 

  Case Management Services 
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

 

  Case Management Services 
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.

 

(Online Service) Check Status of Vacant Property Check Status of Vacant Property 
Vacant Property List

 

(Online Service) Chicago Building Code Online Chicago Building Code Online 
Chicago Building Code Online

 

  City-Funded Home to Purchase, Affordable Properties List 
Affordable property list

 

  Code Clarifications and Interpretations 
Building Code Clarifications and Interpretations

 

  Community Emergency Response Team (CERT) 
Become a CERT volunteer

 

  Community Service Center Location 
DFSS’ six Community Service Centers are open from 9 a.m. to 5 p.m., Monday, Tuesday, Thursday, and Friday. On Wednesday, all of the centers are open from 11 a.m. until 7 p.m. City residents who need assistance can drop in or schedule an appointment in advance.

 

  DFSS Veterans Resource Office Services 
The City of Chicago’s Veterans Resource Office is a one-stop clearing house designed to provide assistance for better living and health services to veterans of the United States armed forces and their surviving spouses.

 

  DOB Certified Plan Corrections Program 
Certified Corrections Program

 

(Online Service) Dead or Damaged Trees Dead or Damaged Trees 
The Bureau of Forestry coordinates the removal of parkway or trees in the public way that are dead or damaged.

 

  Developer Services Comprehensive Checklists 
Comprehensive checklists for Accessibility, Architectural, Electrical, Fire Prevention, Mechanical, Plumbing and Refrigeration.

 

  Domestic Violence Help Line 
The Office on Domestic Violence continues to house and oversee the operation of the City of Chicago Domestic Violence Help Line. The Help Line is a 24-hour, toll-free confidential number that functions as a clearinghouse for domestic violence services and information.

 

  Domestic Violence Services 
The Division on Domestic Violence in the Chicago Department of Family and Support Services and other victim serving agencies in Chicago are important in the effort to respond to family violence.

 

  Drug & Gang Buildings 
The following buildings have been identified as locations where gang and drug activity have taken place.

 

  Elevator Testing Forms and Checklists 
Elevator Forms

 

  Emergency Rental Assistance 
Emergency Rental Assistance is available for people suffering financial hardship due to a crisis such as loss of job, home fire or illness. The program is intended to allow families to maintain housing during the time it takes to regain stability.

 

  Exterior Wall Information 
Exterior Wall Program

 

(Online Service) Extreme Weather and Emergency Services Extreme Weather and Emergency Services 
The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 

  FAQ's for High-rise Life Safety 
Life Safety FAQs for Evaluations & Sprinklers

 

  File a Claim for Vehicle or Property Damage 
File a claim for damaged vehicle, damaged property or if you have you have incurred excessive charges on your water bill.

 

  Find CAPS Beat Meetings 
Visit the Police Department web site to find your District, beat meeting in your neighborhood.

 

  Fire Prevention Bureau Inspection 
Fire Prevention Bureau Inspection Information.

 

  Frequently Requested Buildings Forms 
Building forms most frequently requested

 

  General Contractor Forms and Information 
General Contractor

 

  Get Police Reports 
View the reports and statistics listed below on the Chicago Police Department web site

 

  Get a Driver's License or a State Identification Card 
The Illinois Office of the Secretary of State is the most diverse of its kind in the nation.

 

(Online Service) Graffiti Removal Program Graffiti Removal Program 
Graffiti is vandalism, it scars the community, hurts property values and diminishes our quality of life.

 

(Online Service) Graffiti Removal Services Graffiti Removal Services 

 

(Online Service) Help Chicago Police Fight Drug Trafficking Help Chicago Police Fight Drug Trafficking 
Help Chicago Police Department address the problem of drug trafficking in Chicago.

 

  Home Owner Assistance 
Home Owner Assistance Program

 

  HomeMod - Accessible Funding Brochure 
Sponsored by the Mayor's Office for People with Disabilities (MOPD), the HomeMod Program will allow people with disabilities, who are under the age of sixty, to receive home modifications that make their living environment accessible.

 

  Homeless Prevention 
The best way to end homelessness is to prevent it from occurring in the first place.

 

(Online Service) How to Find Weather Relief in Chicago How to Find Weather Relief in Chicago 
While Chicago enjoys the diversity of four distinct seasons, our winters and summers can produce extreme temperatures. At times, weather conditions may pose a threat to health and safety. The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.

 

  Illegally Parked Vehicles 
Chicago uses tow trucks to remove illegally parked vehicles from bus stops, crosswalks, loading zones and other no-parking sites and tows them to a city auto pound.

 

  Illinois Domestic Violence Data and Information (ILDVDI) Clearinghouse 
The ILDVDI Clearinghouse is a collaborative effort of the Department of Family and Support Services, Division on Domestic Violence (DDV) and the Domestic Violence Coordinated Response Council. The ILDVDI Clearinghouse was developed to create easy access to domestic violence related data and information available in Illinois, to increase knowledge about Illinois and Chicago area victims of domestic violence, and to better serve and improve the lives of Illinois domestic violence victims and their families.

 

  Invasive Pests: A Threat to Chicago's Urban Forest 
Invasive Species of Pests a Threat to our Urban Forest

 

  Juvenile Intervention Support Center 
The Juvenile Intervention Support Center (JISC) is a pilot program that uses a multi-disciplinary approach and interagency partnerships to provide prevention and intervention services to help youth arrested for low level misdemeanor offenses and youth at risk for juvenile justice system involvement.

 

  Kids Section 
The Chicago Fire Department encourages children to check out the following fun activities!

 

(Online Service) Licensed Mason Contractors Licensed Mason Contractors 
See a list of Mason Contractors licensed with the City of Chicago.

 

  Life Safety High-rise information 
Wireless Voice Communication System Per Code Section 34 (13-196-204)

 

  Life Safety and High-rise information 
Life Safety & High-rise Ordinance

 

  Link Your Cameras into OEMC (Private Sector Camera Initiative) 

 

  List of Contractors Receiving Disciplinary Actions 
The City of Chicago Department of Buildings investigates false statements made in the course of business with the Department.

 

(Online Service) List of Licensed Electrical Contractors List of Licensed Electrical Contractors 
Licensed Electrical Contractors

 

(Online Service) No Building Permit & Construction Violation No Building Permit & Construction Violation 
Report if there are no permits or there are building violations.

 

  Occupancy Capacity Sign Information 
Occupancy Capacity Sign

 

(Online Service) Parking Meter Business Feedback Form Parking Meter Business Feedback Form 
Business Feedback form for changes to the period of stay, requests to add parking meters and other feedback

 

(Online Service) Parking Permit Zone Lookup Parking Permit Zone Lookup 
Residents can look up their Residential Parking Permit Zone online.

 

  Porch & Deck Information 
Porch and Deck Information

 

(Online Service) Register a Compliment About a Chicago Police Officer Register a Compliment About a Chicago Police Officer 
If a member of the public is pleased with the service he or she received from an officer, and in particular if the officer has done something extraordinary, the Independent Police Review Authority encourages the member of the public to formally compliment the officer.

 

(Online Service) Report Animal Inhumane Treatment Report Animal Inhumane Treatment 
Chicago residents are encouraged to report cases of animal mistreatment. This includes neglect of any kind (i.e., animals without food, water, proper shelter or veterinary care), leaving unwanted animals in a motor vehicle or house, training animals to fight, and abandoned animals on a public way.

 

(Online Service) Report Viaduct Light Out Report Viaduct Light Out 
Chicago has embarked on a program to greatly improve illumination under its viaducts.

 

(Online Service) Report Water in Basement Report Water in Basement 
Online reporting of water in your basement.

 

(Online Service) Report Water in Street Report Water in Street 
File a report if you see water in the street after a storm.

 

(Online Service) Report a Building Violation Report a Building Violation 
Report a building violation

 

(Online Service) Report a Complaint Against a Chicago Police Officer Report a Complaint Against a Chicago Police Officer 
If a member of the public is dissatisfied with the police service he or she has received or has a complaint against a Chicago Police Department member (civilian and sworn), he or she can report the incident directly to IPRA.

 

(Online Service) Report a Stray Animal Report a Stray Animal 
This service request is to report stray animals in your neighborhood.

 

(Online Service) Report a Vacant Building Report a Vacant Building 
Report a Vacant Building

 

(Online Service) Report an Unsafe Porch Report an Unsafe Porch 
Report an unsafe porch and request an inspection

 

(Online Service) Request Alley Lights Request Alley Lights 

 

(Online Service) Request Senior Well Being Check Request Senior Well Being Check 
Extreme hot or cold weather can severely affect the health and safety of Chicagoans. The City of Chicago's Extreme Weather Notification System can contact you or a loved one by telephone.

 

(Online Service) Request a Lead Hazard Home Inspection Request a Lead Hazard Home Inspection 
The Chicago Department of Public Health offers home inspections for various sources of lead hazards that may be present in the home.

 

(Online Service) Residential Garbage Collection Residential Garbage Collection 
The City of Chicago has implemented the grid garbage collection system citywide. Streets & Sanitation collects Chicago's residential waste. Our crews service some 600,000 homes weekly.

 

(Online Service) Restaurant Information Restaurant Information 
Information regarding Restaurant inspections

 

  Rules and Regulations: Elevators 
Rules and Regulations for Elevators.

 

(Online Service) Senior Services Information and Assessment Assistance Senior Services Information and Assessment Assistance 
Accessing information on all the programs Family and Support Services has to offer for Senior Information and Assistance.

 

  Services for the Formerly Incarcerated 
The Chicago Department of Family and Support Services’ Community Reentry Support Centers can assist formerly incarcerated residents in achieving self-sufficiency while successfully reintegrating into local communities.

 

  Shelter System 
The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.

 

  Sign up for Notify Chicago 
Sign up for Notify Chicago

 

  Smoke Detectors 
Smoke detectors for general public

 

  Step 1- Developer Services Pre-Submittal Process 
Developer Services Pre-Submittal Process

 

  Step 2 - Developer Services Submittal Process 
Developer Services Submittal Process

 

  Step 3- Developer Services Plan Review 
Developer Services Plan Review

 

  Structural Peer Review information 
Structural Peer Review Program

 

  Suggested High Rise Office Building Evacuation Plan 
This page contains Suggested High Rise Office Building Evacuation Plan information.

 

  Summary of the Key Provisions of the Life Safety and High Rise Ordinance 
Summary of the Key Provisions of the Life Safety and High Rise Ordinance. The Ordinance focuses on improving the life safety attributes of existing high-rise buildings. There are approximately 1700 existing high rises and of these, 1300 are pre-fire ordinance or pre-1975 buildings. Of the 1300 pre-fire ordinance buildings, approximately 200 are commercial and 1100 are residential.

 

  Tent Permit Process 
Tent Permit Process

 

  Towing Information; Towing Process 
Overview information about the City of Chicago towing process.

 

  Trade Licensing Applications FAQs 
Questions and Answers regarding applications for Plumber, Electrician and Mason Licensing Exam Applications

 

  Trade Licensing information 
This page lists a complete exam schedule and related material for trade licensing

 

  Traffic Signals 
The Department of Transportation Division of Electrical Operations maintains Chicago’s 2,732 traffic signalized intersections.

 

  Trip Planners 
You've got several options for planning trips on transit throughout the Chicago area, including online trip planners, mobile device applications, and by telephone.

 

(Online Service) Vacant Lot Cleanup Vacant Lot Cleanup 

 

  Veteran's Resource Office 
The City’s Veterans Resource Office helps U.S. veterans and family members navigate the maze of government benefits and civilian resources. The one-stop clearing house provides current information on programs and services available at all levels of government and community organizations.

 

  Veteran's Resources 
Listing of Municipal, County and State Partnership Agencies with the Chicago Department of Family and Support Services

 

  Veterans Resources - Federal Partner Agency Links 
Listing of National and Federal Partnership Agencies with the Chicago Department of Family and Support Services

 

  Veterans Resources - Community Partner Agency Links 
Listing of Partnership Agencies with the Chicago Department of Family & Support Services

 

  Youth Activities in Chicago 
Then Chicago Department of Family and Support Services (FSS) funds organizations that provide a variety of fun, challenging and safe ways for young people to develop self-esteem, a sense of responsibility and life skills.