Chicago’s new Open311 brings unprecedented new levels of openness, innovation and accountability to the delivery of City services. We’ve reinvented and reinvigorated City service delivery with the latest in digital technologies.
Open311 provides the technology to submit photos with service requests, allowing for more accurate and detailed reporting of issues to City departments. The new 311 Service Tracker lets you track service requests from submission to resolution of issue and status email sent to requester.
The Open311 Information Chart provides an overview of the new features available on the new system.
|Apr 13, 2016||Outstanding 911 Emergency Operations and 311 City Services personnel honored during National Public Safety Telecommunications Week|
|Jul 24, 2015||Mayor Emanuel Announces 311 Enhancements To Boost Services For Veterans|
|Sep 11, 2014||Mayor Rahm Emanuel Launches Online Community Forum To Engage With Chicago Residents|
|Aug 28, 2014||Mayor Emanuel Launches Next Phase of Open 311|