The Department of Business Affairs and Consumer Protection (BACP) licenses, educates, regulates and empowers Chicago businesses to grow and succeed as well as, receives and processes consumer complaints. BACP provides bi-weekly and monthly informative sessions to help businesses act responsibly and create economic vitality and vibrant communities for the people in Chicago. BACP also educates small business and consumers to ensure the public is protected against fraudulent practices, and investigates for business compliance in areas such as: sales practices, fuel, natural gas, electricity, durable and non durable merchandise and services. Additionally, BACP enforces rules and regulations relating to liquor establishments, weights and measures, public chauffeurs, public passenger vehicles, ambulances, and transportation network providers.
This report highlights the key initiatives from the City and community partners that have ensured a thriving small business ecosystem in Chicago and charts Mayor Emanuel's plan to continue our progress in the coming months.