Supporting Information List
City Services

Supporting Information

10 Shopping Tips for Parents
Find shopping tips parents can use when shopping for gifts.


10 Things Every Consumer Should Know About Auto Repair
When faced with the possibility of costly auto repair work, most consumers want to get the best deal for their money. It is equally important to know that the repair service is dependable. In Chicago, consumers have certain rights when it comes to working with an auto repair shop outlined in the Chicago Municipal Code. Chapter 4-228.


10 Things Every Consumer Should Know About Credit
Download the booklet - 10 Things Every Consumer Should Know About Credit


BPA-Free Kids Ordinance Information
On May 13, 2009, the Chicago City Council enacted the BPA-Free Kids Ordinance. The ordinance restricts the sale of any container designed to be filled with food or liquid to be used for a child under the age of three that contains Bisphenol A. The ordinance goes into effect on January 31, 2010.


Battery Button Dangers
Small, coin-sized batteries can be found in products in nearly every home in America.Young children and senior adults are unintentionally swallowing the button batteries and in some cases, the consequences are immediate and devastating.


Bed Bug Information
Bed bugs can be found almost anywhere, from apartment buildings to four star hotel rooms. Recently, they have become more problematic. Possible reasons include modern bed bugs’ resistance to pesticides, increased travel, global warming, and lack of public awareness.


Bill of Rights for Consumers Using Tax Preparation Services
Tax payers in Chicago will now have recourse against unscrupulous tax preparers after the City Council passed Mayor Rahm Emanuel’s Tax Preparer Ordinance


Building Energy Use Benchmarking MCC CHAPTER 18-14
The Chicago Energy Benchmarking Ordinance was adopted in September, 2013 and seeks to raise awareness of energy performance through information and transparency.


Chicago Building Energy Benchmarking Ordinance
Chicago Building Energy Benchmarking Ordinance


Condominium Ordinance Information
Condominium Ordinance Information


Consumer Connection
Consumer Connection is aired on Chicago Municipal Television throughout the year.


Consumer Recalls
The City of Chicago Department of Business Affairs & Consumer Protection (BACP) provides consumers with information about recalled merchandise and ensures that recalled products are removed from store shelves.


Energy Disclosure Application
The Application for Energy Disclosure is used to request gas or electric disclosures on a particular address and / or unit number.


Heads Up On Holiday Shopping
We are providing consumers with information on how to make good choices while shopping and protect them from scams, both online and at retail stores.


Home Repair Tips For Consumers
The City of Chicago is offering consumers smart tips on how to choose the right contractor and how to detect red flags to avoid getting scammed by a rip off contractor.


Immigration Assistance Laws
If you are seeking immigration assistance, here are some things you should know about your rights as a consumer.


Keep Chicago Renting


Know Before You Send Your Kids to School
Information and tips to know before you send your kid back to school.


Know Before You...


Mortgage and Foreclosure Rescue Scams
Foreclosure Rescue and Loan Modification Scams


New Federal Requirements for Crib Standards
Beginning June 28, 2011 all cribs sold in the United States must meet new federal requirements for overall crib safety.


Private Booting Information
The Department of Business Affairs and Consumer Protection licenses and regulates private vehicle booting businesses in the city of Chicago


Purchasing A Mattress In Chicago
Before buying a mattress, there are certain things every consumer should know.


Refund Anticipation Loans (Instant Refunds). What Consumers Need To Know.
The High Cost of “Instant Refunds” or Refund Anticipation Loans. Important tips for Consumers during Tax Season.


Tips to Avoid Post Storm Damage Scams
Avoid any so-called "contractors" that knock on your door, tell you they're working in the neighborhood, and ask if you need assistance. More Tips below.