Taxicabs, Public Chauffeurs, Charter Busses and nine other categories of public passenger vehicles are regulated by the Department of Business Affairs and Consumer Protection (BACP).
BACP oversees licensing, purchasing taxicab medallions, vehicle inspections and rates of fare. The Public Vehicle Operations Office is located on the first floor at 2350 W. Ogden (Hours of Operation) and the Public Vehicle Inspections Facility is located at 2420 W. Pershing. The for Public Vehicle Operations at Ogden. Visit the City of Chicago Data Portal for all Public Passenger Vehicle licenses.
For more information or call 312.746.4300 or email the Public Vehicle Operations Office at BACPPV@cityofchicago.org.
BACP relies on feedback from our customers to improve services. We take customer satisfaction seriously and measure our performance based on your input. Click the button above or the link below to provide feedback on your interaction with BACP. The survey will take no more than two minutes to complete.
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