Taxicabs, Pedicabs, Charter Buses, Public Chauffeurs and several other types of licenses related to public passenger vehicles are regulated by the Public Vehicle Operations Division of the Department of Business Affairs and Consumer Protection (BACP).
The BACP Public Vehicle Operations Division oversees licensing, taxicab medallion purchases, vehicle inspections, and fare rates.
The Public Vehicle Operations Facility is located at 2350 W. Ogden Ave, 1st Floor, Chicago, IL 60608. Click here for information on Hours of Operation.
The Public Vehicle Inspections Facility is located at 2420 W. Pershing Rd., Chicago, IL 60632.
For current information on Public Passenger Vehicle Licenses and Public Chauffeurs, visit the City of Chicago Data Portal at https://data.cityofchicago.org.
You may also call 312.746.4300 or email BACPPV@cityofchicago.org for more information.
BACP relies on feedback from our customers to improve services. We take customer satisfaction seriously and measure our performance based on your input. Click the button above or the link below to provide feedback on your interaction with BACP. The survey will take no more than two minutes to complete.