Department of Business Affairs and Consumer Protection
What We Do

Public Vehicles

Taxicabs, Public Chauffeurs, Charter Busses and nine other categories of public passenger vehicles are regulated by the Department of Business Affairs and Consumer Protection (BACP).

BACP oversees licensing, purchasing taxicab medallions, vehicle inspections and rates of fare.  The Public Vehicle Operations Office is located on the first floor at 2350 W. Ogden (Hours of Operation) and the Public Vehicle Inspections Facility is located at 2420 W. Pershing.  The  for Public Vehicle Operations at Ogden. Visit the City of Chicago Data Portal for all Public Passenger Vehicle licenses. 

For more information or call 312.746.4300 or email the Public Vehicle Operations Office at

Give Us Your Feedback

BACP relies on feedback from our customers to improve services. We take customer satisfaction seriously and measure our performance based on your input. Click the button above or the link below to provide feedback on your interaction with BACP. The survey will take no more than two minutes to complete.

Most Recent News (Public Vehicles)

Oct 18, 2016 City Announces Winner of ‘Chicago's Top Cabbie’ Contest
Sep 16, 2016 City Announces Voting Period For ‘Chicago’s Top Cabbie’ Contest
Jul 14, 2016 City of Chicago Awards Taxicab Driver With Free Taxicab Medallion For Exemplary Service To The Disability Community
May 23, 2016 City Announces Two Month Nomination Period For ‘Chicago's Top Cabbie’
Apr 22, 2016 City of Chicago Offers Financial Incentives to Increase Number of Wheelchair-Accessible Taxicabs in Chicago

View all News Releases (Public Vehicles)


Supporting Information

View all Supporting Information

How to Spot a Licensed City of Chicago Taxicab

Report a Complaint Against a Chicago Police Officer with the City

Report a Complaint Against a Chicago Police Officer with the Chicago Police Department

The Road to a Robust Taxi Industry

Department Main Office

Business Affairs and Consumer Protection

  • Phone: 312.744.6060
    Toll Free:
    TTY: 312.744.1944
    Fax: 312.744.0246
  • 121 N. LaSalle Street
    8th Floor
    Chicago, IL 60602   
    Get Directions
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