Chicago Animal Care and Control protects public safety and ensures the humane care of animals through sheltering, pet placement, education and animal law enforcement.

All CACC operations are based out of our shelter located at:

2741 S. Western Ave

Chicago, IL  60608

  • A 54,000 square foot building which houses over 500 animals in separate kennels with a fully equipped medical division to care for the animals.
  • A command center for Animal Control Officers with a fleet of 18 trucks.
  • Animal intake from 8 a.m. until 10 pm, 365 days a year, (After hours, please call 311).
  • Look for your lost pet or pickup your lost pet from 12 p.m. until 6:15 p.m, 365 days a year.
  • Adopt a pet from 12 p.m. until 7 p.m., 365 days a year.
  • The Animobile van for off-site adoptions and vaccine clinics.
  • Offices for the Executive Director and management staff.



Chicago Animal Care & Control will observe shorten viewing hours on the following dates:
Thursday, November 22, 2018
Tuesday, December 25, 2018
Tuesday, January 1, 2019
Viewing hours will be Noon to 4:00 p.m. with lost pet tours at 12:15 pm, 1:15pm, 2:15pm & 3:15pm.
Animal Care & Control will remain open from 8:00am to 10:00 pm for the drop off of lost or unwanted animals.

Effective June 1, 2017


the City of Chicago will accept

Owner Surrendered pets from

Chicago Residents ONLY

If you live outside the City of Chicago and are surrendering a pet,

please contact your local Animal Control or Humane Society.

To view lost animals or animals available for adoption, please visit


 Department Main Office

Animal Care and Control

  • Phone: 312.747.1406
    Toll Free:
    Fax: 312.747.1409
  • 2741 S. Western Ave
    Chicago, IL 60608   
    Get Directions

 Department Facts

 I Want To

 Additional Information

Chicago Municipal City Ordinance Chapter 7-12 - Animal Care & Control  



Home for the Holidays

Adoption Fees Waived

Dec 8th - Dec 15th 

Noon to 6 pm daily

Home for the Holidays 2018


Animal Care & Control Brochure

CACC Brochure