City Service

Lost Pets and Stray Animals

Lost Dog

If you lost your pet in Chicago, please visit Chicago Animal Care & Control at

2741 S. Western Ave. 


Photographs of stray animals are posted online as soon as animals arrive at the shelter and can be found at

If you find your pet on Petharbor, please make a note of the Animal ID number and bring it with you.

When you arrive at CACC to look for your pet, you will be asked to sign in at our Security Desk and complete a Lost Pet Report Form.  In an effort to save time, you may print the Lost Pet Report Form, fill it out in advance and bring it with you.  You will then be asked to view the lost animals on the Kiosk located in our lobby.  If you have already viewed and you think you found your pet, please notify the staff at the front desk to expedite this procedure. 

Kiosk Procedures:  Click on Lost Dogs or Lost Cats and proceed to the bottom of the webpage.  You will see a set of page numbers, the highest page number has the most recent animals impounded at our facility.  View each animal record to see if you can find your pet.  If you do find a photo where the pet resembles your pet, write down the Animal ID number and present it to the front desk staff along with your Lost Pet Report Form.  If you do not find a your pet, you may still request to take a Lost Pet Tour.

Staff will review the Animal ID number and compare the information available on the Lost Pet Report Form and document the location of the animal in our facility.  At that time, you will be escorted to the location of the animal for visual identification. 

A Lost Pet Tour will still be provided if you do not see your pet on Petharbor.  CACC provides Lost Pet Tours at 12:15 p.m., 1:15 p.m., 2:15 p.m., 3:15 p.m., 4:15 p.m., 5:15 p.m., and 6:15 p.m seven days per week.


Please note: Dogs that arrive at our shelter without a tag, microchip or other form of identification will be made available for adoption and transfer to rescue agencies after 3 full viewing days at the shelter.  Cats impounded without tags, microchip or other form of identification will simultaneously be marketed for redemption to owner, adoption, and transfer to rescue as soon as they arrive at the shelter.

Historic data shows that dogs that arrive in a shelter without an ID has a less that 2% chance of being reunited with their owner on the 4th of 5th day of impoundment, and stray cats without ID have a less than 2% chance of being reunited with an owner irrespective of the length of time the animal is held at the shelter.  We strongly encourage pet owners to microchip and tag their pets.

To redeem a lost pet from Chicago Animal Care & Control, a valid photo ID is required to sign in at the facility and proof of animal ownership (veterinary records, purchase receipt, or pictures of the pet) must be provided. 



Redemption Fees will vary per situation:

Impoundment Fee for Un-licensed Stray - $60.00 Impoundment Fee for Licensed Stray - $30.00
Impoundment Fee for 2 or more times - $90.00 Daily Housing Fee - $8.00 per day
MANDATORY - Rabies Vaccination - $15.00 MANDATORY - Microchip - $15.00
MANDATORY - Sterilization (Spay/Neuter) - $25.00  
MANDATORY - City Dog License: Un-Altered - $50.00
  Altered - $5.00
  Un-Altered (Senior Citizen) - $5.00
  Altered (Senior Citizen) - $2.50

If your pet was involved in a animal bite incident while stray, an additional fee of $150.00 will be incurred.

Payment is accepted in the form of cash (exact amount required), personal check or credit/debit card.


  Other agencies in Chicago that take in stray animals:

Animal Welfare League

6224 S. Wabash Ave


Treehouse (Cats Only)

1212 W. Carmen Ave


Harmony House for Cats (Cats Only)

2914 N. Elston Ave.




Please contact these agencies directly for hours & fees associated with redeeming a lost pet.



Department Main Office

Animal Care and Control

  • Phone: 312.747.1406
    Toll Free:
    Fax: 312.747.1409
  • 2741 S. Western Ave
    Chicago, IL 60608   
    Get Directions

Helping Lost Pets