Chicago Commission on Human Relations
Department

Commission on Human Relations

Featured Services and Programs

Service Animals & Chicago's New Disability Accessibility Regulations

The Chicago Human Rights Ordinance requires that Chicago businesses ensure that their facilities, products and services are available to individuals with disabilities.  On July 1, 2017, new disability rights regulations passed by the Chicago Commission on Human Relations go into effect.  Under Chicago’s new regulations, businesses and organizations that serve the public generally must allow service animals to accompany people with disabilities in all areas of the facility where the public is normally allowed to go.  When it is not obvious what service an animal provides, businesses should be aware that they may ask two questions: (1) is the dog a service animal required because of a disability, and (2) what work or task has the dog been trained to perform. Businesses cannot ask about the person’s disability, require medical documentation, require a special identification card or training documentation for the dog, or ask that the dog demonstrate its ability to perform the work or task.  For more information on these new regulations, click on the following link: Disability Rights Regulations FAQ Sheet


The CCHR Accepts Email Filings

The Commission accepts filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations


You Can Submit a Service Request to the CCHR Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests

Alerts (Commission on Human Relations)

High Alert Apr 26, 2017 Statement on the Issue of Hate Crimes
High Alert Jun 12, 2016 Statement on Pulse Nightclub Shooting
Low Alert Feb 7, 2017 Overview of New Disability Rights Regulations in Public Accommodations, Effective July 1, 2017
Low Alert Oct 25, 2016 CCHR Budget Statement, FY 2017

Most Recent News (Commission on Human Relations)

Feb 3, 2017 Chairman and Commissioner Mona Noriega's Statement on the Passing of Rabbi Herman Schaalman
Jan 12, 2017 CCHR Approves Updated Disability Rights Regulations to Improve Access for All Individuals
Jan 9, 2017 CCHR Calls for Thoughtful Responses to Recent Hate Crime Made Public on Social Media
Oct 11, 2016 Chicago Commission on Human Relations Announces New Additions to Staff, Board and Equity Council
Jun 22, 2016 City Council Approves Measure to Protect Residents from Discrimination and Ensure Gender Equality
View all News Releases (Commission on Human Relations)

What We Do

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City Data

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Department Main Office

Commission on Human Relations

  • Phone: 312.744.4111
    Toll Free:
    TTY: 312.744.1088
    Fax: 312.744.1081
  • 740 North Sedgwick Street
    Suite 400
    Chicago, IL 60654   
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