Commission on Human Relations

The Commission on Human Relations (CCHR) is charged with enforcing the Chicago Human Rights Ordinance and the Chicago Fair Housing Ordinance. The Commission investigates complaints to determine whether discrimination may have occurred, and uses its enforcement powers to punish acts of discrimination.

Preventing Harassment in Public Accommodations

As the holiday season is in full swing, and as stores and other businesses enjoy an uptick in customer activity, it is important to keep in mind that is the affirmative duty of all business to keep their facilities free of harassment on the basis of membership in a “protected class,” such as race, gender, disability, and religion.  Businesses have an obligation to maintain an environment free from harassment, including slurs and other verbal or physical conduct relating to an individual’s membership in a protected class.

For more information, check out our Harassment in Public Accommodations Handout

The CCHR Accepts Email Filings

The Commission accepts filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations

You Can Submit a Service Request to the CCHR Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests

 Department Facts

 Additional Information

Office Hours

Monday - Friday: 9 am - 5 pm

Who is CCHR?

Department Brochures








Hate Crimes - English

 Department Main Office

Commission on Human Relations

  • Phone: 312.744.4111
    Toll Free:
    TTY: 312.744.1088
    Fax: 312.744.1081
  • 740 North Sedgwick Street
    Suite 400
    Chicago, IL 60654   
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