Chicago Commission on Human Relations

Commission on Human Relations

Featured Services and Programs

Preventing Unequal Treatment of Customers

As the weather improves, more people venture out to patronize businesses like bars, and restaurants open to the public.  It is important for businesses recognize that under the Chicago Human Rights Ordinance they are considered to be public accommodations. As such, they have an obligation to make their products, services, and facilities available to everyone on the same terms, without distinctions related to, for example, the race, religion, or disability of their customers. Now is a good time for businesses to check their admittance and dress code policies to ensure that the criteria does not exclude one group over another. Examples of policies which may have a discriminatory impact include “no pet” policies which fail to make exceptions for service animals accompanying individuals with disabilities or a “no-hat policy” which fails to account for the religious expression of customers wearing kufis, hijabs, turbans, or kippahs. For more info, view the Dress Codes Handout.

The CCHR Accepts Email Filings

The Commission accepts filing of complaints and other documents by e-mail.  For more information, click the following link.

Email Service and Filing Regulations

You Can Submit a Service Request to the CCHR Online

Simply click on the following link and select Discrimination/Hate Crimes Assistance under the Service Type drop-box menu:

Human Relations Service Requests

Alerts (Commission on Human Relations)

High Alert Apr 26, 2017 Statement on the Issue of Hate Crimes
High Alert Jun 12, 2016 Statement on Pulse Nightclub Shooting
Low Alert Feb 7, 2017 Overview of New Disability Rights Regulations in Public Accommodations, Effective July 1, 2017
Low Alert Oct 25, 2016 CCHR Budget Statement, FY 2017

Most Recent News (Commission on Human Relations)

Feb 3, 2017 Chairman and Commissioner Mona Noriega's Statement on the Passing of Rabbi Herman Schaalman
Jan 12, 2017 CCHR Approves Updated Disability Rights Regulations to Improve Access for All Individuals
Jan 9, 2017 CCHR Calls for Thoughtful Responses to Recent Hate Crime Made Public on Social Media
Oct 11, 2016 Chicago Commission on Human Relations Announces New Additions to Staff, Board and Equity Council
Jun 22, 2016 City Council Approves Measure to Protect Residents from Discrimination and Ensure Gender Equality
View all News Releases (Commission on Human Relations)

What We Do

Supporting Information

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City Data

Rules and Regulations

Department Main Office

Commission on Human Relations

  • Phone: 312.744.4111
    Toll Free:
    TTY: 312.744.1088
    Fax: 312.744.1081
  • 740 North Sedgwick Street
    Suite 400
    Chicago, IL 60654   
    Get Directions

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