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City Services

Click here for Frequently Asked Questions.

What We Do


The following information is intended to facilitate the reporting of claims presented to the City of Chicago.  Users are able to download and print a claim form so it can be completed manually and submitted in person or by mail or facsimile, to the following address:

City of Chicago Claims Unit
30 N. La Salle St., Suite 800
Chicago, IL  60602
312.744.5650 Voice
312.744.5449 Fax
312.744.8677 TTY

Whether you chose to report a claim by mail, facsimile, or in person, the claim form and requested information are the same.

The types of claims that are accepted are:

  1. Motor vehicle accidents involving personal injury or property damage. Click here to download form.
  2. General liability claims involving property damage, such as vehicle damage from a road condition. Click here to download form.
  3. General liability claims involving personal injury, such as from a fall on public property. Click here to download form.





Department Main Office