Payroll Administration for City Employees

The Citywise Payroll Division is located at 333 S. State Street. This Division pays approxiamately 39,000 employees. The City's employee payroll expenditures for 2003 were approximately $2.6 billion. The Comptroller's Office utilizes the Chicago Automated Time and Attendence sytem (CATA) and the Chicago Intergrated Personnel and Payroll System (CHIPPS) to collect and process employee payroll information.

Listed below are helpful contact phone numbers for Central Payroll Operations. Inquiries by employees should start with their Operating Department.

See Also - Benefits Liaisons, for Operating Deparment Phone numbers.

See Also - Benefit Providers and Pension fund contacts, for inquiries related to those payroll deductions.

Payroll Operations Contact Information
Direct Deposit - Employees 312.745.2278
Garnishments 312.745.2279
Stop Payments and Replacement Payroll Checks 312.745.2278
W-2 Replacement Request 312.745.2278
FAX NUMBER 312.745.3540
CATA Help Desk 312.744.1359
CHIPPS Help Desk 312.744.DATA
General email for Payroll Operations


Download Payroll Forms: