Payroll Administration for City Employees

The Citywide Payroll Division is located at 333 S. State Street, Suite 320. This Division is responsible for accurate and timely payment of our approximately 36,000 employees. The Chicago Automated Time and Attendance system (CATA) and the Chicago Integrated Personnel and Payroll System (CHIPPS) are employed to collect and process employee payroll information.

Listed below are helpful contact phone numbers for Central Payroll Operations. Inquiries by employees should start with their Operating Department.

See Also - Benefits Liaisons, for Operating Deparment Phone numbers.

See Also - Benefit Providers and Pension fund contacts, for inquiries related to those payroll deductions.

Payroll Operations Contact Information
Direct Deposit - Employees 312.745.2278
Garnishments 312.745.2279
Stop Payments and Replacement Payroll Checks 312.745.2278
W-2 Replacement Request 312.745.2278
FAX NUMBER 312.745.3540
CATA Help Desk 312.744.1359
CHIPPS Help Desk 312.744.DATA
General email for Payroll Operations payroll@cityofchicago.org

 

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