Homeless Services
What We Do

Homeless and Emergency Services

The Chicago Department of Family and Support Services (DFSS) is a key player in Chicago’s effort to end homelessness. DFSS services include prevention, outreach, shelter and housing programs and supportive services.

In addition, DFSS staff assist residents during times of extreme weather. DFSS staff manage the City’s main warming and cooling centers, conduct well-being checks on at-risk residents, and provide transportation to shelter.

For more information on Homeless and Emergency Services, visit a DFSS Community Service Center , or call 311.

Most Recent News (Homeless and Emergency Services)

May 23, 2017 Mayor Emanuel And Alderman O’Shea Kick-Off Second Annual Operation Help-A-Hero To Support Formerly Homeless Veterans
Apr 20, 2017 Mayor Emanuel Announces New Program Aimed At Housing 100 Homeless Families
Mar 29, 2017 City Council Approved New Citywide Emergency Homeless Assessment And Response Center
Mar 9, 2017 Mayor Emanuel Doubles “Day For Change” Homeless Pilot Program
Feb 14, 2017 Mayor Emanuel Joins Covenant House To Launch New Shelter And Services For Homeless Youth In Chicago

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