Homeless and Emergency Services

The Chicago Department of Family and Support Services (DFSS) is a key player in Chicago’s effort to end homelessness. DFSS services include prevention, outreach, shelter and housing programs and supportive services.

In addition, DFSS staff assist residents during times of extreme weather. DFSS staff manage the City’s main warming and cooling centers, conduct well-being checks on at-risk residents, and provide transportation to shelter.

For more information on Homeless and Emergency Services, visit a DFSS Community Service Center , or call 311.

 Facts

 Additional Information

Information on Plan 2.0 and efforts to prevent and end homelessness including 2.0 updates and Point-In-Time reports:

Chicago's Plan 2.0 for the Homeless