Hurricane Maria After Care RFP

April 6, 2018

The City of Chicago’s Department of Family and Support Services (DFSS) is releasing a RFP to solicit interested and qualified respondents to outreach, triage and provide referrals to supportive services to evacuees of Hurricane Maria.  Since October 2017, the City of Chicago has assisted with a coordinated response by opening a Multi-Agency Resource Center (MARC) for evacuees at the Humboldt Park Chicago Park District located at 1400 S. Sacramento, Chicago IL.  Since the MARC opened, over 1,600 individuals from 800 families have evacuated from Puerto Rico to Chicago to request services.  The MARC serves as a “One Stop” for all the services that the evacuees need including FEMA, housing, education, medical, and employment assistance. Due to the MARC following the “One Stop” service delivery model, DFSS has not been able to determine if the families that visited the MARC have returned home or if they are still Chicago. In addition, if evacuees are currently in Chicago the goal is to determine if they are still in need of support services and connect them. DFSS will collect this data and provide it the successful respondent.


A Pre-Proposal Webinar will be held on Thursday, April 12th at 10 a.m. Attendance is not mandatory but is advised. Please register prior to the webinar’s start using this link:

Link to the RFP/application:

DFSS Hurricane Maria Aftercare RFP FINAL PDF

Please note the tight timeline on this RFP. It is due on at 12:00 noon, April 26, 2018.

Please distribute this to any and all potential applicants.

Hurricane Maria After Care Program Webinar

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