City Services
City Services


  Case Management Services (employment training and placement, education etc.) 
It is not enough to place homeless people in housing without providing services that address the reasons they became homeless. Residents in crisis need support to ensure they don’t fall victim to the same issues that left them homeless in the first place.


  City Cooling Centers 
During the summer months, the Chicago Department of Family and Support Services operates six cooling centers located inside of the City’s six Community Service Centers.


  City Warming Centers 
Bitter cold temperatures are more than an inconvenience; they pose a serious threat to health and safety. The City of Chicago has many services available to help residents weather the winter months.


(Online Service) Emergency Food Assistance Emergency Food Assistance 
The Chicago Department of Family and Support Services has improved the quality and availability of the food that we provide to residents in need.


(Online Service) Extreme Weather and Emergency Services Extreme Weather and Emergency Services 
The Department of Family and Support Services works with other city departments to help residents through periods of severe weather.


  Homeless Outreach and Prevention (HOP) 
Many homeless residents are eager to regain the stability of permanent housing. But for others who have a history of life on the streets or making the rounds of shelters, engagement can be a challenge. The Department of Family and Support Services (DFSS) conducts a variety of outreach activities.


  Homeless Services 
The best way to end homelessness is to prevent it from occurring in the first place.


The City of Chicago, Department of Family and Support Services (DFSS) funds a network of community based shelters that support individuals who are in crisis and the chronically homeless.