DFSS CDGA Information

April 10, 2018
April 5, 2018

Dear Delegate Agency Partner,

As you may recall, DFSS launched the Strategic Framework in early 2016 to transition our department to a more outcomes-oriented and data-driven approach for delivering services. At its heart, the Strategic Framework is about placing greater focus on the quality of services and client progress (outcomes), as opposed to the number of clients or units of service delivered (outputs).

With the upcoming release of the City's Community Development Grant Application (CDGA), we are fully entering the next phase of this work - incorporating the Strategic Framework into our contracting and engaging with the service provider community to improve outcomes in line with these goals.

We view the request for proposal (RFP) and contracting processes as critical tools that collectively enable us to:

  • ensure outcomes are at the center of our work
  • develop a shared understanding of what improvement looks like
  • share information about best practices and high-quality services

As a result, applicants for DFSS programs through this year’s CDGA will see some differences in our RFPs, selection criteria, and application questions, as compared to previous years. These changes seek to make our process more results-focused and are reflected in the RFP language through: a greater focus on goals, as opposed to activities; selection criteria and application questions that better align with our priorities and the human services field overall, and; more opportunities for applicants to provide relevant information about program quality, best practices, and performance.

We recognize that these changes may require additional work, and applicants will have an extended 45-day timeline to respond. We will be updating you and your staff throughout the process, beginning with a follow-up email from the Deputy Commissioners of each program division, and providing technical assistance throughout, beginning with a session on April 11 (registration information available here).

As I have mentioned before, the Strategic Framework remains a work in progress. The CDGA is DFSS’ first opportunity to embed the approach we have been working on, together with our partners, over the past two years. It is not about playing “gotcha” or fixing something that was being done incorrectly. To the contrary – outcomes-based decision-making is a shift happening in human services nationally and we have an opportunity to be at the forefront of this because we share a common commitment to improving the lives of vulnerable Chicagoans.

Best regards,
Lisa Morrison Butler

Official DFSS Memorandum 


Key Dates:



OBM TA session at Malcolm X Community College: April 11, 2018
CDGA Application opens 9:00 a.m. April 16, 2018 - CDGA Application Link

Application Period closes: 12:00 Noon May 31, 2018


Technical Assistance Sessions and Webinars

Domestic Violence:  April 26, 2017 10:00AM -12:00 Noon - Webinar Registration Link
Homeless Services: April 25, 2018

  • Homeless Services Webinar Part 1: General information on all RFP's and a deeper dive on details for Shelter RFP, 10:00AM-12 noon - Webinar Registration Link
  • Homeless Services Webinar Part 2: General information on all RFP's and a deeper dive on details for Outreach, Engagement  & Housing Navigation Services RFP and Youth Intentional Housing Supports RFP , 2:00PM -4:00PM - Webinar Registration Link

Human Services:  April 20, 2018

Senior Services: April 27, 2018 10:00AM -11:30AM - Webinar Registration Link

Workforce Services: April 24, 2018 10:00AM -12:00 Noon - Webinar Registration Link


Registration and Application Assistance:

City Of Chicago Delegate Agency iSupplier (eProcurement) Grant Writing and Online Bidding Workshop - Document Link

Office of Budget and Management Grants Website - Grants Administration Link

OBM technical assistance session information - Technical Assistance Link

Questions on Registration - eprocsupport@cityofchicago.org

eProcurement for Delegate Agencies - OBMGMU@cityofchicago.org or call 312.744.0358

Training Materials (Documents and Videos) - Training Materials Link


DFSS CDGA Resources

2019 - 2020 CDGA Book

DFSS CDGA RFP Process FAQ Overview

Domestic Violence

DFSS Domestic Violence CDGA TA Session Presentation

Homeless Services

DFSS Homeless Services CDGA TA Session Presentation

Chicago DFSS HMIS ART Report Documentation and Instructions - CDGA Spring 2018

Human Services

DFSS Human Services CDGA TA Session Presentation

Emergency Food RFP Attachments - Good Food Purchasing Policy Committment

Emergency Food RFP Attachments- Good Food Purchasing Standard

Emergency Food RFP Attachments- Good Food Purchasing Purchasing Tracking Template

Emergency Food RFP Attachments- Good Food Purchasing Policy Resolution

Senior Services

DFSS Senior Services CDGA TA Session Presentation

Workforce Services

DFSS Workforce Services CDGA TA Session Presentation


City Of Chicago Search:

Vendor, Contract and Payment Search - Web Search Link

Vendor/Delegate Agency Registration - Registration Link

Funding Opportunities - Opportunities Link


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